A problem occurred while processing the request, Logging ID=c4619bdf-c081-43db-b2a3-0137bbdded5c

Using Jenkins Ask a question
1

I locked myself out of jenkins UI and I am getting the following error:

Screenshot 2025-03-29 135549
Screenshot 2025-03-29 1355491919×799 45.9 KB

Even after clicking on login option I am getting the following error:

HTTP ERROR 403 No valid crumb was included in the request

URI: /j_spring_security_check
STATUS: 403
MESSAGE: No valid crumb was included in the request

can someone please help me . i am uisng windows 11 version.

I could however find the config.xml file but was unable to change the usesecurity paramater from true to false, which I think is the main cause.

2

The Jenkins log will provide details of that stack trace. Those details are vital for your diagnosis of the failure. The “Viewing logs” documentation will help you find those logs on your system.

3

Hey @MarkEWaite

thanks for your help.

I was actually able to login after I changed the config.xml file in the hidden jenkins folder.

Thanks