Startup failed - status=217/USER

New install on rhel8 and trying to start up jenkins after enabling it and the following error is produced.
Job for jenkins.service failed because the control process exited with error code.

sudo journalctl -u jenkins
Jun 22 11:05:53 myservername systemd[1]: Failed to start Jenkins Continuous Integration Server.
Jun 22 11:05:53 myservername systemd[1]: jenkins.service: Service RestartSec=100ms expired, scheduling restart.
Jun 22 11:05:53 myservername systemd[1]: jenkins.service: Scheduled restart job, restart counter is at 4.
Jun 22 11:05:53 myservername systemd[1]: Stopped Jenkins Continuous Integration Server.
Jun 22 11:05:53 myservername systemd[1]: Starting Jenkins Continuous Integration Server…
Jun 22 11:05:53 myservername systemd[1]: jenkins.service: Main process exited, code=exited, status=217/USER
Jun 22 11:05:53 myservername systemd[1]: jenkins.service: Failed with result ‘exit-code’.

I followed the instructions on Redhat Jenkins Packages. Any suggestions as to what causes this?

Java 11 is installed.
$ java -version
openjdk version “11.0.19” 2023-04-18 LTS
OpenJDK Runtime Environment (Red_Hat-11.0.19.0.7-2) (build 11.0.19+7-LTS)
OpenJDK 64-Bit Server VM (Red_Hat-11.0.19.0.7-2) (build 11.0.19+7-LTS, mixed mode, sharing)

Hello @domjangles and welcome to this community! :wave:

Which version of Jenkins did you install? The LTS or the weekly?

Hello to you as well and thank you. The LTS version.

1 Like