Hi,
We recently upgraded the jenkins version from 2.303 to 2.462.1 . We have admin permissions to this jenkins and this has been setup in ec2 instance. The problem is we are not able to add a new user in the new version of Jenkins. When we click on add user and enter the details, nothing is happening. Can someone please suggest here.
Be sure that you’ve updated your plugins to the most recent releases. When you upgrade Jenkins across many versions, you may have very old plugins that need an update to work well with the new Jenkins version.
If your plugin versions are current, then you’ll need to check if the same issue can be seen with a fresh installation of Jenkins and those plugins. If the issue can be seen with a fresh installation, then submit an issue to Jenkins Jira
Thanks @MarkEWaite. Is there any specific plugin used for addition and deletion of users?
Specific plugins are probably involved in the addition and deletion of users, but that depends on the plugins that you have installed and may depend on the configuration of those plugins.
Upgrade all the plugins to their most recent releases so that you’re running a set of plugins that is installed by a wider set of users.
Hi @MarkEWaite
I have updated the plug-in “Role-based authorization strategy” , still I am not able to add a new user.
Jenkins version - 2.462.2
Role-based authorization strategy - 743.v142ea_b_d5f1d3
When I click on add user and enter the name and click on add, nothing is happening.
Can you please suggest here.
Thanks
I can’t duplicate the problem that you’re reporting. I installed Jenkins 2.462.2 and role strategy plugin 743.v142ea_b_d5f1d3 and confirmed that I can create users in that installation. You’ll need to provide more details so that others can duplicate the issue.
Steps that I took while trying to duplicate the issue:
apache-httpcomponents-client-4-api:4.5.14-208.v438351942757 asm-api:9.7.1-97.v4cc844130d97 bouncycastle-api:2.30.1.78.1-248.ve27176eb_46cb_ branch-api:2.1206.vd9f35001c95c caffeine-api:3.2.0-161.v691ef352cee1 cloudbees-folder:6.955.v81e2a_35c08d3 commons-lang3-api:3.17.0-84.vb_b_938040b_078 credentials:1380.va_435002fa_924 credentials-binding:681.vf91669a_32e45 display-url-api:2.204.vf6fddd8a_8b_e9 durable-task:581.v299a_5609d767 git:5.5.2 git-client:5.0.3 gson-api:2.11.0-85.v1f4e87273c33 instance-identity:201.vd2a_b_5a_468a_a_6 ionicons-api:74.v93d5eb_813d5f jackson2-api:2.17.0-389.va_5c7e45cd806 jakarta-activation-api:2.1.3-1 jakarta-mail-api:2.1.3-1 javax-activation-api:1.2.0-7 jaxb:2.3.9-1 joda-time-api:2.13.0-93.v9934da_29b_a_e9 json-api:20241224-119.va_dca_a_b_ea_7da_5 mailer:488.v0c9639c1a_eb_3 mina-sshd-api-common:2.14.0-143.v2b_362fc39576 mina-sshd-api-core:2.14.0-143.v2b_362fc39576 pipeline-build-step:540.vb_e8849e1a_b_d8 pipeline-groovy-lib:749.v70084559234a_ pipeline-input-step:508.v584c0e9a_2177 pipeline-milestone-step:119.vdfdc43fc3b_9a_ pipeline-model-api:2.2218.v56d0cda_37c72 pipeline-model-definition:2.2218.v56d0cda_37c72 pipeline-model-extensions:2.2218.v56d0cda_37c72 pipeline-stage-step:312.v8cd10304c27a_ pipeline-stage-tags-metadata:2.2218.v56d0cda_37c72 plain-credentials:183.va_de8f1dd5a_2b_ role-strategy:743.v142ea_b_d5f1d3 scm-api:696.v778d637b_a_762 script-security:1369.v9b_98a_4e95b_2d snakeyaml-api:2.3-123.v13484c65210a_ ssh-credentials:349.vb_8b_6b_9709f5b_ structs:338.v848422169819 variant:60.v7290fc0eb_b_cd workflow-aggregator:600.vb_57cdd26fdd7 workflow-api:1358.vfb_5780da_64cb_ workflow-basic-steps:1058.vcb_fc1e3a_21a_9 workflow-cps:4009.v0089238351a_9 workflow-durable-task-step:1378.v6a_3e903058a_3 workflow-job:1436.vfa_244484591f workflow-multibranch:795.ve0cb_1f45ca_9a_ workflow-scm-step:427.v4ca_6512e7df1 workflow-step-api:678.v3ee58b_469476 workflow-support:943.v8b_0d01a_7b_a_08
#!/bin/bash
JENKINS_WAR_VERSION=2.462.2
JENKINS_WAR=jenkins-${JENKINS_WAR_VERSION}.war
PLUGIN_MANAGER_VERSION=2.13.0
PLUGIN_MANAGER_JAR=jenkins-plugin-manager-${PLUGIN_MANAGER_VERSION}.jar
if [ ! -f ../$PLUGIN_MANAGER_JAR ]; then
wget https://github.com/jenkinsci/plugin-installation-manager-tool/releases/download/${PLUGIN_MANAGER_VERSION}/$PLUGIN_MANAGER_JAR
mv $PLUGIN_MANAGER_JAR ..
fi
if [ ! -d plugins ]; then
mkdir plugins
fi
java -jar ../$PLUGIN_MANAGER_JAR --jenkins-version $JENKINS_WAR_VERSION --latest false --plugin-download-directory plugins --plugin-file plugins.txt
if [ ! -f ../$JENKINS_WAR ]; then
wget https://get.jenkins.io/war-stable/${JENKINS_WAR_VERSION}/jenkins.war
mv jenkins*.war ../$JENKINS_WAR
fi
JENKINS_HOME=. java -jar ../$JENKINS_WAR