How is Jenkins support and what options we have?

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1

Hi There,

I am looking for what support option does Jenkins provide.
Currently looking for minimal support - installation of LTS and running the application.

Thanks,

2

There is documentation available for both of those items on jenkins.io. Jenkins is an open source project. So, most of the people are volunteers. This site, mailing lists and IRC/Gitter are places where people ask questions and those who have time and can answer the question will do so. If you are looking for guaranteed support, there are a couple of companies that offer that, you can find them via Google search.

3

Hello There!
I am looking to setup CI/CD via Jenkins but I am not looking for high cost but limited term support just to install LTS version and ready to go kind of support.

Do we have any wiki/document to get the information on limited term support.

Thanks,
Amaresh

4

As an open source project, for true support your options are:

  1. Forums/chat. Anyone is free to donate time and give back where they can. No guarentees
  2. Vendors. Usually some simplified pricing models

Jenkins project does have a stable release line, where fixes are backported to.

All official documentation is on jenkins.io site.

5

merged the two topics

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