Getting timeout issue while accessing Jenkins

We are frequently getting timeout issue while accessing Jenkins UI and logs we are seeing this

The cache is experiencing excessive wait times for acquiring the eviction lock. This may indicate that a long-running computation has halted eviction when trying to remove the victim entry. Consider using AsyncCache to decouple the computation from the map operation.
java.util.concurrent.TimeoutException

The Jenkins version that we are using is 2.426.3

We are also experiencing this issue while trying to switch to Blue Ocean View from Jenkins build console