"Appearance" system configuration page still missing in 2.440.3 (LTS)

the “Appearance” system configuration page ( in Manage Jenkins) was added in Release 2.421 · jenkinsci/jenkins · GitHub
But in our installation it is not (and never was) appearing. We only have the items listed below.

Any other people with the same issue?
Any notes on how to solve?
If not I would create an issue in Jira…

thank you in advance!

P.S. Don’t mind if I am not answering question until 3rd of Juni, because I will be on vacation …


System Configuration

  • System
  • Tools
  • Plugins
  • Nodes
  • Clouds

Security

  • Security
  • Credentials
  • Credential Providers
  • Manage and Assign Roles
  • In-process Script Approval

Status Information

  • Monitoring of Jenkins instance
  • Monitoring of Jenkins agents
  • System Information
  • System Log
  • Load Statistics
  • About Jenkins

Troubleshooting

  • Manage Old Data

Tools and Actions

  • Reload Configuration from Disk
  • Jenkins CLI
  • Script Console
  • Prepare for Shutdown

Jenkins setup:
Jenkins: 2.440.3 (LTS)
OS: Windows Server 2016 - 10.0
Java: 21.0.3 - Eclipse Adoptium (OpenJDK 64-Bit Server VM)

Running as Windows Service
No reverse proxy is used
Jenkins was initially installed by Windows installer and regularly updated via its web interface
Chrome Version 123.0.6312.123 (Official Build) (64-bit)


Surround-SCM-plugin:1.12
additional-identities-plugin:43.v663f30564db_c
analysis-model-api:11.15.0
antisamy-markup-formatter:162.v0e6ec0fcfcf6
apache-httpcomponents-client-4-api:4.5.14-208.v438351942757
asm-api:9.7-33.v4d23ef79fcc8
audit-trail:361.v82cde86c784e
authentication-tokens:1.53.v1c90fd9191a_b_
bootstrap5-api:5.3.3-1
bouncycastle-api:2.30.1.77-225.v26ea_c9455fd9
branch-api:2.1163.va_f1064e4a_a_f3
build-name-setter:2.4.2
build-timeout:1.32
caffeine-api:3.1.8-133.v17b_1ff2e0599
checks-api:2.2.0
cloudbees-bitbucket-branch-source:883.v041fa_695e9c2
cloudbees-folder:6.858.v898218f3609d
command-launcher:107.v773860566e2e
commons-lang3-api:3.13.0-62.v7d18e55f51e2
commons-text-api:1.11.0-109.vfe16c66636eb_
copyartifact:722.v0662a_9b_e22a_c
credentials:1337.v60b_d7b_c7b_c9f
credentials-binding:657.v2b_19db_7d6e6d
dashboard-view:2.508.va_74654f026d1
data-tables-api:2.0.5-1
display-url-api:2.200.vb_9327d658781
dtkit-api:3.0.2
durable-task:555.v6802fe0f0b_82
echarts-api:5.5.0-1
email-ext:2.105
external-monitor-job:215.v2e88e894db_f8
font-awesome-api:6.5.2-1
forensics-api:2.4.0
generic-webhook-trigger:2.2.0
git:5.2.1
git-client:4.7.0
gson-api:2.10.1-15.v0d99f670e0a_7
handy-uri-templates-2-api:2.1.8-30.v7e777411b_148
instance-identity:185.v303dc7c645f9
ionicons-api:70.v2959a_b_74e3cf
jackson2-api:2.17.0-379.v02de8ec9f64c
jakarta-activation-api:2.1.3-1
jakarta-mail-api:2.1.3-1
javax-activation-api:1.2.0-6
javax-mail-api:1.6.2-9
jaxb:2.3.9-1
jdk-tool:73.vddf737284550
job-restrictions:0.8
joda-time-api:2.12.7-29.v5a_b_e3a_82269a_
jquery3-api:3.7.1-2
json-api:20240303-41.v94e11e6de726
json-path-api:2.9.0-33.v2527142f2e1d
junit:1265.v65b_14fa_f12f0
ldap:725.v3cb_b_711b_1a_ef
locale:431.v3435fa_8f8445
lockable-resources:1245.vb_05f8a_4e28db_
mailer:472.vf7c289a_4b_420
mathworks-polyspace:1.0.7
matlab:2.13.1
matrix-auth:3.2.2
matrix-project:822.824.v14451b_c0fd42
mina-sshd-api-common:2.12.1-101.v85b_e08b_780dd
mina-sshd-api-core:2.12.1-101.v85b_e08b_780dd
monitoring:1.98.0
pipeline-build-step:540.vb_e8849e1a_b_d8
pipeline-graph-analysis:216.vfd8b_ece330ca_
pipeline-groovy-lib:704.vc58b_8890a_384
pipeline-input-step:477.v339683a_8d55e
pipeline-milestone-step:119.vdfdc43fc3b_9a_
pipeline-model-api:2.2198.v41dd8ef6dd56
pipeline-model-definition:2.2198.v41dd8ef6dd56
pipeline-model-extensions:2.2198.v41dd8ef6dd56
pipeline-rest-api:2.34
pipeline-stage-step:312.v8cd10304c27a_
pipeline-stage-tags-metadata:2.2198.v41dd8ef6dd56
pipeline-stage-view:2.34
plain-credentials:179.vc5cb_98f6db_38
plugin-util-api:4.1.0
prism-api:1.29.0-8
resource-disposer:0.23
role-strategy:717.v6a_69a_fe98974
scm-api:690.vfc8b_54395023
script-security:1335.vf07d9ce377a_e
snakeyaml-api:2.2-111.vc6598e30cc65
ssh-credentials:337.v395d2403ccd4
sshd:3.322.v159e91f6a_550
structs:337.v1b_04ea_4df7c8
timestamper:1.26
token-macro:400.v35420b_922dcb_
trilead-api:2.142.v748523a_76693
validating-string-parameter:183.v3748e79b_9737
variant:60.v7290fc0eb_b_cd
versioncolumn:233.v2d198f8212a_2
warnings-ng:10.7.0
workflow-aggregator:596.v8c21c963d92d
workflow-api:1291.v51fd2a_625da_7
workflow-basic-steps:1049.v257a_e6b_30fb_d
workflow-cps:3894.vd0f0248b_a_fc4
workflow-durable-task-step:1331.vc8c2fed35334
workflow-job:1385.vb_58b_86ea_fff1
workflow-multibranch:773.vc4fe1378f1d5
workflow-scm-step:427.v4ca_6512e7df1
workflow-step-api:657.v03b_e8115821b_
workflow-support:896.v175a_a_9c5b_78f
ws-cleanup:0.45
xunit:3.1.4

It looks as if you don’t have any plugin installed that has it’s configuration under Appearance, in that case it is not shown afaik. Try installing e.g. Dark Theme or Customizable Header plugin
Or update the prism-api, the version you have installed is a bit old where the configuration is not yet under Appearance

1 Like

Thanks for the fast feedback! Your are fully correct. I was wrong and thought that (default) Jenkins System configuration already contains items below “Appearance”. But it is currently used only by specific plugins…