We have 2 jenkins k8s containers setup for production and test: jenkins and jenkins-tst. I noticed that jenkins-tst did not have the option to add users. I tried editing Global Security to match what is set on the production jenkins and then the admin password stopped working.
I’ve edited config.xml to reset the password using Disable Access Control but it still prompts for password.
I’ve reran the reset instructions with the same results. Here is a pastebin of the config.xml https://pastebin.com/hSM5YuhK . I knows it’s correct server because the config file changed after editing and container the url is unreachable when killing container.
I’m really not sure what to tell you, i think we need more information. “I made the change as per the docs and it didn’t work” isn’t a lot to go on. With security disabled, it should work as everyone has all access, and never ask you for passwords. My guess is something else is going on, maybe the login screen is outside of jenkins, or a weird plugin is doing something special.