I am facing issue after upgrading to new version which is 2.387.3 from my previous version which was 2.361.2

Mansi · September 6, 2024, 5:37am

Hi All
I am getting the below mentioned issue while upgrading my jenkins version also I have mentioned the log.
I haven’t directly updated to 2.387.3 I updated first 2.375.1->2.375.4->2.387.1->2.387.2->2.387.3

A problem occurred while processing the request.

Logging ID=7ef5f74c-520c-4968-bc64-3f66cb237b32[wrap=“justify”]

log details:
2024-09-06 05:26:55.752+0000 [id=40] INFO jenkins.InitReactorRunner$1#onAttained: Loaded all jobs
2024-09-06 05:26:55.754+0000 [id=40] INFO jenkins.InitReactorRunner$1#onAttained: Configuration for all jobs updated
2024-09-06 05:26:56.188+0000 [id=42] INFO jenkins.InitReactorRunner$1#onAttained: Completed initialization
2024-09-06 05:26:56.319+0000 [id=24] INFO hudson.lifecycle.Lifecycle#onReady: Jenkins is fully up and running
2024-09-06 05:27:36.325+0000 [id=80] WARNING h.i.i.InstallUncaughtExceptionHandler#handleException: Caught unhandled exception with ID 7ef5f74c-520c-4968-bc64-3f66cb237b32
hudson.security.AccessDeniedException3: anonymous is missing the Overall/Read permission
at hudson.security.ACL.checkPermission(ACL.java:80)
at hudson.security.AccessControlled.checkPermission(AccessControlled.java:52)
at jenkins.model.Jenkins.getTarget(Jenkins.java:5078)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:725)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:900)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:698)
at org.kohsuke.stapler.Stapler.service(Stapler.java:248)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:590)
at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:764)
at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1665)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:157)
at jenkins.telemetry.impl.UserLanguages$AcceptLanguageFilter.doFilter(UserLanguages.java:129)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
at jenkins.security.ResourceDomainFilter.doFilter(ResourceDomainFilter.java:81)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:160)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:160)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:94)
at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:111)
at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:172)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:53)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:86)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at jenkins.security.SuspiciousRequestFilter.doFilter(SuspiciousRequestFilter.java:38)
at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:527)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:131)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:549)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:223)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1570)
at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1383)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:176)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:484)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1543)
at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:174)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1305)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:129)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)
at org.eclipse.jetty.server.Server.handle(Server.java:563)
at org.eclipse.jetty.server.HttpChannel.lambda$handle$0(HttpChannel.java:505)
at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:762)
at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:497)
at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:282)
at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:314)
at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:100)
at org.eclipse.jetty.io.SelectableChannelEndPoint$1.run(SelectableChannelEndPoint.java:53)
at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.runTask(AdaptiveExecutionStrategy.java:416)
at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.consumeTask(AdaptiveExecutionStrategy.java:385)
at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.tryProduce(AdaptiveExecutionStrategy.java:272)
at org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.lambda$new$0(AdaptiveExecutionStrategy.java:140)
at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:411)
at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:934)
at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1078)
at java.base/java.lang.Thread.run(Thread.java:834)

Mansi · September 6, 2024, 5:52am

Also, I am unable to login via admin I am getting this error

HTTP ERROR 403 No valid crumb was included in the request

URI:	/j_spring_security_check
STATUS:	403
MESSAGE:	No valid crumb was included in the request
SERVLET:	Stapler

Powered by Jetty:// 10.0.13

mwp565733 · September 6, 2024, 1:12pm

welcome @Mansi you are embarking on a wonderful learning journey… I’ll share 2 pieces of information.

the /j_spring_security_check, here’s a KT that might be helpful /j_spring_security_check
an article on my own journey with upgrading Jenkins, Upgrade guide

We are all in this together, I remember having issues especially with the Active Directory plug in, if I wasn’t careful about how I upgraded the server and the plugins, some of the lessons learned in the Upgrade Guide still resonate with me to this day, as I continue to upgrade the same servers to the latest LTS

Letizia · September 14, 2024, 10:22am

did you try to clean cookies?

Mansi · September 16, 2024, 9:43am

Thanks @mwp565733 for the guide and docs

Mansi · September 16, 2024, 9:45am

Yes, Actually the issue was with config file permissions I tried changing those and then reloaded from manage jenkins → reload config from disk. It helped me to get back my jenkins and work properly

Thanks

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I am facing issue after upgrading to new version which is 2.387.3 from my previous version which was 2.361.2

A problem occurred while processing the request.

HTTP ERROR 403 No valid crumb was included in the request

HTTP ERROR 403 No valid crumb was included in the request

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