Checkmarx exception

Hi Team, We are having some issue with Checkmarx integrations from our Jenkins.
Jenkins Version: Jenkins 2.361.3
Checkmarx Plugin version: 2022.3.3

We have configured credentials in Jenkins Config settings and able to make connection Successful.
But When we use the same from Jenkins job, we get the below errors. We are calling the same config from job and even in job also the test connection success, but it still it says authentication issues. Does anyone have any idea what we are missing here?
[Cx-Info]: Initializing Cx client [2022.3.16]
[Cx-Info]: Checkmarx server version [9.5.0.100]. Hotfix [2].
[Cx-Info]: Logging into the Checkmarx service.
[Cx-Error]: com.cx.restclient.exception.CxClientException: Failed to generate access token, failure error was: Status code: 400, message: ‘Failed to authenticate’, response body: “error”:“invalid_grant”
[Cx-Error]: ********************************************
[Cx-Error]: The Build Failed for the Following Reasons:
[Cx-Error]: ********************************************
[Cx-Error]: com.cx.restclient.exception.CxClientException: Failed to generate access token, failure error was: Status code: 400, message: ‘Failed to authenticate’, response body: “error”:“invalid_grant”
[Cx-Error]:
[Cx-Error]: -----------------------------------------------------------------------------------------

[Cx-Error]:

Thank you,
Vasantha

they seem to have a bunch of open issues, do any of them relate to your issue?
Have you tried reaching out to them?

We have not reached out to Checkmarx on this yet.