Windows agent not able to connect to server

I have a jenkins server that has been working for a long time. I recently updated some plugins and jenkins itself. Now one of the clients (a windows pc) cannot connect with the following error:

oct 28, 2024 10:08:32 A. M. org.jenkinsci.remoting.engine.WorkDirManager initializeWorkDir
INFO: Using C:\Users\Administrador\Desktop\jenkins_test_node_home\remoting as a remoting work directory
oct 28, 2024 10:08:32 A. M. org.jenkinsci.remoting.engine.WorkDirManager setupLogging
INFO: Both error and output logs will be printed to C:\Users\Administrador\Desktop\jenkins_test_node_home\remoting
oct 28, 2024 10:08:32 A. M. hudson.remoting.Launcher createEngine
INFO: Setting up agent: windows-server
oct 28, 2024 10:08:32 A. M. hudson.remoting.Engine startEngine
INFO: Using Remoting version: 3273.v4cfe589b_fd83
oct 28, 2024 10:08:32 A. M. org.jenkinsci.remoting.engine.WorkDirManager initializeWorkDir
INFO: Using C:\Users\Administrador\Desktop\jenkins_test_node_home\remoting as a remoting work directory
oct 28, 2024 10:08:32 A. M. hudson.remoting.Launcher$CuiListener error
SEVERE: protocol = socket host = null
io.jenkins.remoting.shaded.jakarta.websocket.DeploymentException: protocol = socket host = null
        at io.jenkins.remoting.shaded.org.glassfish.tyrus.client.exception.Exceptions.deploymentException(Exceptions.java:40)
        at io.jenkins.remoting.shaded.org.glassfish.tyrus.container.jdk.client.JdkClientContainer.openClientSocket(JdkClientContainer.java:203)
        at io.jenkins.remoting.shaded.org.glassfish.tyrus.client.ClientManager$3$1.run(ClientManager.java:614)
        at io.jenkins.remoting.shaded.org.glassfish.tyrus.client.ClientManager$3.run(ClientManager.java:657)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:577)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:317)
        at io.jenkins.remoting.shaded.org.glassfish.tyrus.client.ClientManager$SameThreadExecutorService.execute(ClientManager.java:810)
        at java.base/java.util.concurrent.AbstractExecutorService.submit(AbstractExecutorService.java:123)
        at io.jenkins.remoting.shaded.org.glassfish.tyrus.client.ClientManager.connectToServer(ClientManager.java:460)
        at io.jenkins.remoting.shaded.org.glassfish.tyrus.client.ClientManager.lambda$connectToServer$2(ClientManager.java:313)
        at io.jenkins.remoting.shaded.org.glassfish.tyrus.client.ClientManager.tryCatchInterruptedExecutionEx(ClientManager.java:324)
        at io.jenkins.remoting.shaded.org.glassfish.tyrus.client.ClientManager.connectToServer(ClientManager.java:313)
        at hudson.remoting.Engine.runWebSocket(Engine.java:788)
        at hudson.remoting.Engine.run(Engine.java:543)
Caused by: java.lang.IllegalArgumentException: protocol = socket host = null
        at java.base/sun.net.spi.DefaultProxySelector.select(DefaultProxySelector.java:186)
        at io.jenkins.remoting.shaded.org.glassfish.tyrus.container.jdk.client.JdkClientContainer.addProxies(JdkClientContainer.java:420)
        at io.jenkins.remoting.shaded.org.glassfish.tyrus.container.jdk.client.JdkClientContainer.processProxy(JdkClientContainer.java:407)
        at io.jenkins.remoting.shaded.org.glassfish.tyrus.container.jdk.client.JdkClientContainer$1.call(JdkClientContainer.java:121)
        at io.jenkins.remoting.shaded.org.glassfish.tyrus.container.jdk.client.JdkClientContainer$1.call(JdkClientContainer.java:108)
        at io.jenkins.remoting.shaded.org.glassfish.tyrus.container.jdk.client.JdkClientContainer.openClientSocket(JdkClientContainer.java:193)
        ... 12 more

I have tried disabling both firewalls (the windows for the node and the ufw for the server) but the same error appears. Any idea on what might be happening?

Jenkins setup:

Jenkins: 2.482
OS: Linux - 5.4.0-150-generic
Java: 17.0.12 - Eclipse Adoptium (OpenJDK 64-Bit Server VM)
---
ant:511.v0a_a_1a_334f41b_
antisamy-markup-formatter:162.v0e6ec0fcfcf6
apache-httpcomponents-client-4-api:4.5.14-208.v438351942757
apache-httpcomponents-client-5-api:5.4-124.v31e2987e48f4
asm-api:9.7.1-97.v4cc844130d97
atlassian-jira-software-cloud:2.0.15
authentication-tokens:1.119.v50285141b_7e1
basic-branch-build-strategies:190.v343a_ee70d920
bitbucket:254.v9d8ec33a_7a_42
bitbucket-build-status-notifier:1.4.2
blueocean:1.27.16
blueocean-bitbucket-pipeline:1.27.16
blueocean-commons:1.27.16
blueocean-config:1.27.16
blueocean-core-js:1.27.16
blueocean-dashboard:1.27.16
blueocean-display-url:2.4.3
blueocean-events:1.27.16
blueocean-git-pipeline:1.27.16
blueocean-github-pipeline:1.27.16
blueocean-i18n:1.27.16
blueocean-jwt:1.27.16
blueocean-personalization:1.27.16
blueocean-pipeline-api-impl:1.27.16
blueocean-pipeline-editor:1.27.16
blueocean-pipeline-scm-api:1.27.16
blueocean-rest:1.27.16
blueocean-rest-impl:1.27.16
blueocean-web:1.27.16
bootstrap5-api:5.3.3-1
bouncycastle-api:2.30.1.78.1-248.ve27176eb_46cb_
branch-api:2.1193.v64a_61471c489
build-timeout:1.33
caffeine-api:3.1.8-133.v17b_1ff2e0599
checks-api:2.2.1
cloud-stats:336.v788e4055508b_
cloudbees-bitbucket-branch-source:888.v8e6d479a_1730
cloudbees-folder:6.955.v81e2a_35c08d3
cobertura:1.17
code-coverage-api:4.99.0
command-launcher:115.vd8b_301cc15d0
commons-compress-api:1.26.1-2
commons-lang3-api:3.17.0-84.vb_b_938040b_078
commons-text-api:1.12.0-129.v99a_50df237f7
coverage:1.16.1
credentials:1389.vd7a_b_f5fa_50a_2
credentials-binding:687.v619cb_15e923f
data-tables-api:2.1.8-1
display-url-api:2.209.v582ed814ff2f
docker-commons:443.v921729d5611d
docker-java-api:3.4.0-94.v65ced49b_a_7d5
docker-plugin:1.7.0
docker-workflow:580.vc0c340686b_54
durable-task:577.v2a_8a_4b_7c0247
echarts-api:5.5.1-3
eddsa-api:0.3.0-4.v84c6f0f4969e
email-ext:1844.v3ea_a_b_842374a_
embeddable-build-status:487.va_0ef04c898a_2
favorite:2.221.v19ca_666b_62f5
file-operations:321.vd98ef0161b_7e
font-awesome-api:6.6.0-2
forensics-api:2.6.0
git:5.6.0
git-client:6.1.0
github:1.40.0
github-api:1.321-478.vc9ce627ce001
github-branch-source:1807.v50351eb_7dd13
gradle:2.13.1
gson-api:2.11.0-85.v1f4e87273c33
handy-uri-templates-2-api:2.1.8-30.v7e777411b_148
htmlpublisher:1.36
instance-identity:201.vd2a_b_5a_468a_a_6
ionicons-api:74.v93d5eb_813d5f
jackson2-api:2.17.0-379.v02de8ec9f64c
jakarta-activation-api:2.1.3-1
jakarta-mail-api:2.1.3-1
javadoc:280.v050b_5c849f69
javax-activation-api:1.2.0-7
javax-mail-api:1.6.2-10
jaxb:2.3.9-1
jdk-tool:80.v8a_dee33ed6f0
jenkins-design-language:1.27.16
jjwt-api:0.11.5-112.ve82dfb_224b_a_d
job-dsl:1.89
joda-time-api:2.13.0-93.v9934da_29b_a_e9
jquery3-api:3.7.1-2
jsch:0.2.16-86.v42e010d9484b_
json-api:20240303-101.v7a_8666713110
json-path-api:2.9.0-118.v7f23ed82a_8b_8
junit:1307.vdd5b_2646279e
ldap:759.vef7f616475df
mail-watcher-plugin:1.19
mailer:489.vd4b_25144138f
matrix-auth:3.2.3
matrix-project:840.v812f627cb_578
maven-plugin:3.24
mercurial:1260.vdfb_723cdcc81
mina-sshd-api-common:2.14.0-133.vcc091215a_358
mina-sshd-api-core:2.14.0-133.vcc091215a_358
multiple-scms:0.8
okhttp-api:4.11.0-181.v1de5b_83857df
pam-auth:1.11
people-view:1.2
pipeline-build-step:540.vb_e8849e1a_b_d8
pipeline-github-lib:61.v629f2cc41d83
pipeline-graph-analysis:216.vfd8b_ece330ca_
pipeline-groovy-lib:744.v5b_556ee7c253
pipeline-input-step:495.ve9c153f6067b_
pipeline-milestone-step:119.vdfdc43fc3b_9a_
pipeline-model-api:2.2214.vb_b_34b_2ea_9b_83
pipeline-model-definition:2.2214.vb_b_34b_2ea_9b_83
pipeline-model-extensions:2.2214.vb_b_34b_2ea_9b_83
pipeline-rest-api:2.34
pipeline-stage-step:312.v8cd10304c27a_
pipeline-stage-tags-metadata:2.2214.vb_b_34b_2ea_9b_83
pipeline-stage-view:2.34
pipeline-utility-steps:2.18.0
plain-credentials:183.va_de8f1dd5a_2b_
plugin-util-api:5.1.0
popper2-api:2.11.6-5
prism-api:1.29.0-17
pubsub-light:1.18
remote-file:1.24
resource-disposer:0.24
role-strategy:743.v142ea_b_d5f1d3
scm-api:698.v8e3b_c788f0a_6
script-security:1366.vd44b_49a_5c85c
snakeyaml-api:2.3-123.v13484c65210a_
sse-gateway:1.27
ssh-credentials:343.v884f71d78167
ssh-slaves:2.973.v0fa_8c0dea_f9f
sshd:3.330.vc866a_8389b_58
structs:338.v848422169819
timestamper:1.27
token-macro:400.v35420b_922dcb_
trilead-api:2.147.vb_73cc728a_32e
variant:60.v7290fc0eb_b_cd
workflow-aggregator:600.vb_57cdd26fdd7
workflow-api:1336.vee415d95c521
workflow-basic-steps:1058.vcb_fc1e3a_21a_9
workflow-cps:3975.v567e2a_1ffa_22
workflow-durable-task-step:1371.vb_7cec8f3b_95e
workflow-job:1459.v6c531091efcd
workflow-multibranch:795.ve0cb_1f45ca_9a_
workflow-scm-step:427.v4ca_6512e7df1
workflow-step-api:678.v3ee58b_469476
workflow-support:930.vf51d22b_ce488
ws-cleanup:0.47

Have you checked that you use the command as it is described on the agents page? When you upgraded Jenkins and this was a bigger version jump then it might be that you need to adjust the agents startup command a bit

Yes, the command I use is the one that appears in the agent page (copy-paste).

I hve been able to fix the problem. First I removed the -webSocket option from the command line and then I also changed the name of the server from jenkins_test.myoffice.com to jenkins-test.myoffice.com as it appears _ is iligal in an uri but was accepted by jenkins up until some versions ago.

Thanks a lot for the feedback, @apalomer! :+1: