Jenkins Issue - configure page of all jobs not loading

Chander · November 23, 2022, 7:02am

Hey - I am using Jenkins version [Jenkins 2.340] (windows) , here I am facing issue with configure for all the jobs…Earlier it was working fine…not sure what happened and what causes the issue…issue is only with configure option of jenkins jobs…on chrome it keep on loading and at the end gives Aw, Snap ! errcode: SIGTRAP …where as in firefox configure page of all jobs keep on loading.

Not sure if any plugin is creating the issue OR anything else. We thought memory issue , increased the ec2 instance type on which Jenkins is installed.But No luck…same issue.

Can any body help here ?

poddingue · November 23, 2022, 9:30am

Hi @Chander and welcome back,

“it doesn’t work” is always hard to remote debug. Try to always include these 3 things.

what did you try? (Code samples, command lines, screenshots, videos, etc)
what did happen? (Error messages, description, outputs, stuff)
what did you expect to happen?

Otherwise, it’s hard for us to get into your context and you’ll have to have someone who is exactly knowledgeable come along.

Chander · November 23, 2022, 9:56am

I think we have updated all the plugin where we have new update.
Not sure because of above action project configure page is not loading for all the jobs.
I want to do configuration changes in Jenkins jobs but now page is not loading…except this every thing is working fine.

I was suspecting publish over ssh plugin but i tried downgrading too. 1.22 and 1.24 on both , issue with project configure page is same.

slide_o_mix · November 23, 2022, 2:00pm

Have you looked at the Jenkins logs file to see if there are any exceptions reported? That is usually a pretty good place to start.

Chander · November 23, 2022, 2:30pm

Yes…there is something related publish over ssh plugin…in most of the jobs we are using the same…I hv upgraded it to 1.24 but no luck

slide_o_mix · November 23, 2022, 3:13pm

What is the exception?

Arjun_Nayak · November 23, 2022, 4:24pm

@slide_o_mix This is what we see in the error log

Exception thrown during refresh
java.lang.NoSuchMethodError: com.google.common.base.Objects.firstNonNull(Ljava/lang/Object;Ljava/lang/Object;)Ljava/lang/Object;
	at io.jenkins.blueocean.rest.impl.pipeline.Caches$PullRequestCacheLoader.load(Caches.java:134)
	at io.jenkins.blueocean.rest.impl.pipeline.Caches$PullRequestCacheLoader.load(Caches.java:125)
	at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3533)
	at com.google.common.cache.LocalCache$Segment.loadAsync(LocalCache.java:2291)
Caused: java.util.concurrent.ExecutionException
	at com.google.common.util.concurrent.AbstractFuture.getDoneValue(AbstractFuture.java:588)
	at com.google.common.util.concurrent.AbstractFuture.get(AbstractFuture.java:547)
	at com.google.common.util.concurrent.AbstractFuture$TrustedFuture.get(AbstractFuture.java:113)
	at com.google.common.util.concurrent.Uninterruptibles.getUninterruptibly(Uninterruptibles.java:240)
	at com.google.common.cache.LocalCache$Segment.getAndRecordStats(LocalCache.java:2317)
	at com.google.common.cache.LocalCache$Segment$1.run(LocalCache.java:2297)
	at com.google.common.util.concurrent.DirectExecutor.execute(DirectExecutor.java:31)
	at com.google.common.util.concurrent.AbstractFuture.executeListener(AbstractFuture.java:1270)
	at com.google.common.util.concurrent.AbstractFuture.addListener(AbstractFuture.java:761)
	at com.google.common.util.concurrent.AbstractFuture$TrustedFuture.addListener(AbstractFuture.java:136)
	at com.google.common.cache.LocalCache$Segment.loadAsync(LocalCache.java:2292)
	at com.google.common.cache.LocalCache$Segment.refresh(LocalCache.java:2364)
	at com.google.common.cache.LocalCache.refresh(LocalCache.java:4138)
	at com.google.common.cache.LocalCache$LocalLoadingCache.refresh(LocalCache.java:4969)
	at io.jenkins.blueocean.rest.impl.pipeline.Caches$ListenerImpl.onUpdated(Caches.java:72)
	at hudson.model.listeners.ItemListener.lambda$fireOnUpdated$2(ItemListener.java:205)
	at jenkins.util.Listeners.lambda$notify$0(Listeners.java:59)
	at jenkins.util.Listeners.notify(Listeners.java:70)
	at hudson.model.listeners.ItemListener.fireOnUpdated(ItemListener.java:205)
	at hudson.model.Job.doConfigSubmit(Job.java:1350)
	at hudson.model.AbstractProject.doConfigSubmit(AbstractProject.java:772)
	at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source)
	at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:397)
	at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:409)
	at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:207)
	at org.kohsuke.stapler.SelectionInterceptedFunction$Adapter.invoke(SelectionInterceptedFunction.java:36)
	at org.kohsuke.stapler.verb.HttpVerbInterceptor.invoke(HttpVerbInterceptor.java:48)
	at org.kohsuke.stapler.SelectionInterceptedFunction.bindAndInvoke(SelectionInterceptedFunction.java:26)
	at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:140)
	at org.kohsuke.stapler.MetaClass$11.doDispatch(MetaClass.java:558)
	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:59)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:766)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:898)
	at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:289)
	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:59)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:766)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:898)
	at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:289)
	at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:59)
	at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:766)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:898)
	at org.kohsuke.stapler.Stapler.invoke(Stapler.java:694)
	at org.kohsuke.stapler.Stapler.service(Stapler.java:240)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
	at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799)
	at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1631)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:157)
	at jenkins.telemetry.impl.UserLanguages$AcceptLanguageFilter.doFilter(UserLanguages.java:129)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
	at jenkins.security.ResourceDomainFilter.doFilter(ResourceDomainFilter.java:81)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
	at org.jenkinsci.plugins.ssegateway.Endpoint$SSEListenChannelFilter.doFilter(Endpoint.java:248)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
	at io.jenkins.blueocean.ResourceCacheControl.doFilter(ResourceCacheControl.java:134)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
	at io.jenkins.blueocean.auth.jwt.impl.JwtAuthenticationFilter.doFilter(JwtAuthenticationFilter.java:60)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
	at jenkins.metrics.impl.MetricsFilter.doFilter(MetricsFilter.java:125)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
	at hudson.plugins.greenballs.GreenBallFilter.doFilter(GreenBallFilter.java:64)
	at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154)
	at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:160)
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
	at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:154)
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:94)
	at jenkins.security.AcegiSecurityExceptionFilter.doFilter(AcegiSecurityExceptionFilter.java:52)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
	at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:54)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
	at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:122)
	at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:116)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
	at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:109)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
	at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:102)
	at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:93)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
	at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:219)
	at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:213)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
	at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:97)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
	at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:110)
	at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:80)
	at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:63)
	at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
	at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:111)
	at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:172)
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
	at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:53)
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
	at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:86)
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
	at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
	at jenkins.security.SuspiciousRequestFilter.doFilter(SuspiciousRequestFilter.java:38)
	at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193)
	at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601)
	at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
	at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:571)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235)
	at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233)
	at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188)
	at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501)
	at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594)
	at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186)
	at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355)
	at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
	at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127)
	at org.eclipse.jetty.server.Server.handle(Server.java:516)
	at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487)
	at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732)
	at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479)
	at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277)
	at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311)
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
	at org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:555)
	at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:410)
	at org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:164)
	at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105)
	at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173)
	at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131)
	at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409)
	at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883)
	at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034)
	at java.lang.Thread.run(Unknown Source)

slide_o_mix · November 23, 2022, 4:44pm

That looks like it is related to BlueOcean, not Publish Over SSH. What makes you think it is PO-SSH?

Arjun_Nayak · November 23, 2022, 5:21pm

Initially we had error which clearly said publish over ssh plugin had issues and we disabled it then we got the blue ocean issue which now I disabled that too.
I disabled/uninstalled all the blueocean plugin completely, now I see this error.

Found invalid crumb 07664ac6164ec49cba63d8006eefc8718675d8eea3a6b890a2551fa2014714fb. If you are calling this URL with a script, please use the API Token instead. More information: https://www.jenkins.io/redirect/crumb-cannot-be-used-for-script

poddingue · November 24, 2022, 9:25am

Standard fixes to No valid crumb:

Check jenkins error log
Update all plugins
Confirm hostname in /manage (or config.xml) matches hostname you are accessing jenkins with
Confirm your loadbalancer/reverse proxy/etc is doing X-Forwarded-Host, X-Forwarded-Proto and maybe X-Forwarded-Port are setup correctly

Chander · November 24, 2022, 10:32am

Whats the best alternative of `publish over ssh’…One plugin which we can use for ssh as well as scp.

halkeye · November 24, 2022, 4:16pm

can you not just sh('scp file host@server:')?

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