How do I get the plugin "Bitbucket Push and Pull Request" working?

Hi Everyone,

Sorry for my newbie question, but I am very new to Jenkins and the whole CI/CD thing. I want use the bitbucket-push-and-pull-request plugin to trigger a pipeline when a webhook request comes in from Bitbucket.

When the webhook triggers on Bitbucket (or I send it manually) I get a 200 OK, with the body: “Bitbuckt PPR Plugin: request received successfully.“

My pipeline config and system settings look like this:

The polling log says:

Started on Apr 9, 2026, 3:22:00 PM
Done. Took 1 ms
No changes

But the BitBucket Push and Pull Request Hook Log says:

Polling has not run yet.

The system log mentions the request:

Request URL: /bitbucket-hook/
Apr 09, 2026 3:19:15 PM INFO io.jenkins.plugins.bitbucketpushandpullrequest.receiver.BitBucketPPRHookReceiver doIndex
Internal URL: bitbucket-hook
Apr 09, 2026 3:19:15 PM INFO io.jenkins.plugins.bitbucketpushandpullrequest.receiver.BitBucketPPRHookReceiver doIndex
Received POST request over Bitbucket hook
Apr 09, 2026 3:19:15 PM INFO io.jenkins.plugins.bitbucketpushandpullrequest.processor.BitBucketPPRPayloadProcessorFactory createProcessor
Create BitBucketPPRRepositoryCloudPayloadProcessor
Apr 09, 2026 3:19:15 PM INFO io.jenkins.plugins.bitbucketpushandpullrequest.processor.BitBucketPPRRepositoryCloudPayloadProcessor buildActionForJobs
Instantiate BitBucketPPRRepositoryAction
Apr 09, 2026 3:19:15 PM INFO io.jenkins.plugins.bitbucketpushandpullrequest.action.BitBucketPPRRepositoryAction
Received commit hook notification for branch: feature/build-automation
Apr 09, 2026 3:19:15 PM INFO io.jenkins.plugins.bitbucketpushandpullrequest.action.BitBucketPPRRepositoryAction
Received commit hook type: branch
Apr 09, 2026 3:27:09 PM INFO hudson.plugins.build_timeout.global.GlobalTimeOutConfiguration configure
global timeout has been cleared

Can I get some pointers on how to diagnose the issue?

Edit

I turned on logging for io.jenkins.plugins.bitbucketpushandpullrequest and the problem is that “Trigger not set”. I think I set the trigger, or what am I missing?

Thank you in advance,

David

Jenkins setup:

Jenkins: 2.541.3
OS: Windows Server 2016 - 10.0
Java: 25.0.2 - Amazon.com Inc. (OpenJDK 64-Bit Server VM)
---
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