Cannot install Jenkins plugins on Windows

SEVERE h.model.UpdateCenter$DownloadJob#run: Failed to install mailer
sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
at java.base/sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126)
at java.base/java.security.cert.CertPathBuilder.build(CertPathBuilder.java:297)
at java.base/sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:434)
Caused: sun.security.validator.ValidatorException: PKIX path building failed
at java.base/sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:439)
at java.base/sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:306)
at java.base/sun.security.validator.Validator.validate(Validator.java:264)
at java.base/sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:313)
at java.base/sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:222)
at java.base/sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:129)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:638)
Caused: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:131)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:353)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:296)
at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:291)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.checkServerCerts(CertificateMessage.java:654)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.onCertificate(CertificateMessage.java:473)
at java.base/sun.security.ssl.CertificateMessage$T12CertificateConsumer.consume(CertificateMessage.java:369)
at java.base/sun.security.ssl.SSLHandshake.consume(SSLHandshake.java:392)
at java.base/sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:443)
at java.base/sun.security.ssl.HandshakeContext.dispatch(HandshakeContext.java:421)
at java.base/sun.security.ssl.TransportContext.dispatch(TransportContext.java:183)
at java.base/sun.security.ssl.SSLTransport.decode(SSLTransport.java:172)
at java.base/sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1506)
at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1416)
at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:456)
at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:427)
at java.base/sun.net.www.protocol.https.HttpsClient.afterConnect(HttpsClient.java:572)
at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:197)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1592)
at java.base/sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1520)
at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:250)
at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1296)

My guess is either too old of java with the wrong ssl root certs (update java) or proxy not configured right (configure proxy)

1 Like

Hello,
Thanks for your feedback.

I have configured and tested the proxy and tried several Java JDK versions including 11,17 and 19.
Also, I have upgraded JRE to the latest update 341.

Hello @Elmaghrabi ,

Please have a look at Unable to connect to SSL services due to "PKIX Path Building Failed" error | Atlassian Support | Atlassian Documentation (Diagnosis part) and let us know the results.