Cannot create jenkins jobs

Hello, we have an intermittent problem creating new jenkins jobs, we get:

Query parameter 'name' is required

and we have no idea why. This happens sometimes 2-3 times and on the 4th refresh the job is created and sometimes we need 20+ refreshes. We are on Jenkins LTS 2.555.2. Nothing in the logs of Jenkins as well. Thank you for your support in advance !

It would help if you list all plugins that you have installed.
Ideal would be some kind of env where it is easily reproducable.

Hello, those are the plugins installed:

JDK_Parameter_Plugin:1.3
NegotiateSSO:153.v85355f1cb_26d
Parameterized-Remote-Trigger:3.1.5.1
ace-editor:1.1
active-directory:2.41
allure-jenkins-plugin:2.30.3
amazon-ecr:1.161.v1a_1e8df852d6
analysis-model-api:13.9.0-909.v97dd3a_07c53e
ansible:1.1
ansicolor:536.v13fa_b_860c267
ant:520.vd082ecfb_16a_9
antisamy-markup-formatter:173.v680e3a_b_69ff3
any-buildstep:14.ve115ec1484f0
apache-httpcomponents-client-4-api:4.5.14-269.vfa_2321039a_83
apache-httpcomponents-client-5-api:5.6-183.ve5a_8a_b_e71e59
archived-artifact-url-viewer:1.1
artifactory:4.0.8
asm-api:9.9.1-189.vb_5ef2964da_91
atlassian-bitbucket-server-integration:4.2.0
atlassian-jira-software-cloud:2.0.15
audit-trail:436.vc0d1e79fc5a_3
authentication-tokens:1.144.v5ff4a_5ec5c33
authorize-project:2.0.0
aws-credentials:254.v978a_5e206a_d7
aws-java-sdk:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-api-gateway:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-autoscaling:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-cloudformation:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-cloudfront:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-cloudwatch:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-codebuild:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-codedeploy:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-ec2:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-ecr:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-ecs:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-efs:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-elasticbeanstalk:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-elasticloadbalancingv2:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-iam:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-kinesis:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-lambda:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-logs:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-minimal:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-organizations:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-secretsmanager:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-sns:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-sqs:1.12.780-480.v4a_0819121a_9e
aws-java-sdk-ssm:1.12.780-480.v4a_0819121a_9e
aws-java-sdk2-core:2.33.4-62.vc1a_8df64b_4c9
aws-java-sdk2-ec2:2.33.4-62.vc1a_8df64b_4c9
aws-java-sdk2-ecr:2.33.4-62.vc1a_8df64b_4c9
azure-commons:1.1.3
backup:1.6.1
backup-interrupt-plugin:17.va_b_50ca_9df8d0
badge:1.13
basic-branch-build-strategies:317.v85b_331d6cc42
bitbucket:223.vd12f2bca5430
bitbucket-approve:1.0.3
bitbucket-oauth:0.14
bitbucket-pullrequest-builder:1.5.0
bitbucket-push-and-pull-request:2.8.4
blueocean:1.27.16
blueocean-autofavorite:1.2.5
blueocean-bitbucket-pipeline:1.27.16
blueocean-commons:1.27.25
blueocean-config:1.27.25
blueocean-core-js:1.27.25
blueocean-dashboard:1.27.25
blueocean-display-url:2.4.4
blueocean-events:1.27.25
blueocean-git-pipeline:1.27.25
blueocean-github-pipeline:1.27.25
blueocean-i18n:1.27.25
blueocean-jira:1.27.25
blueocean-jwt:1.27.25
blueocean-personalization:1.27.25
blueocean-pipeline-api-impl:1.27.25
blueocean-pipeline-editor:1.27.25
blueocean-pipeline-scm-api:1.27.25
blueocean-rest:1.27.25
blueocean-rest-impl:1.27.25
blueocean-web:1.27.25
bootstrap4-api:4.6.0-6
bootstrap5-api:5.3.8-1048.va_c299057e35c
bouncycastle-api:2.30.1.83-289.v8426fcd19371
branch-api:2.1280.v0d4e5b_b_460ef
browserstack-integration:1.2.24
build-blocker-plugin:171.ve0716a_f69636
build-history-metrics-plugin:183.vb_9c822e0943e
build-metrics:1.3
build-monitor-plugin:1.14-883.vf620a_44eb_ec1
build-pipeline-plugin:2.1.0
build-timeout:1.38
build-timestamp:1.1.1
build-user-vars-plugin:1.9
buildtriggerbadge:343.vb_693d3ceda_44
built-on-column:1.5
caffeine-api:3.2.3-194.v31a_b_f7a_b_5a_81
checks-api:402.vca_263b_f200e3
cloud-stats:377.vd8a_6c953e98e
cloudbees-bitbucket-branch-source:888.v8e6d479a_1730
cloudbees-disk-usage-simple:256.v20ec4eb_884f1
cloudbees-folder:6.1053.vd62fb_b_f7367b_
cloudtest:2.25
code-coverage-api:4.99.0
command-launcher:123.v37cfdc92ef67
commons-collections4-api:4.5.0-8.va_d5448ef9011
commons-compress-api:1.28.0-2
commons-httpclient3-api:3.1-3
commons-lang3-api:3.20.0-109.ve43756e2d2b_4
commons-math3-api:3.6.1-70.v4fe220fa_63dd
commons-text-api:1.15.0-218.va_61573470393
compress-artifacts:112.v52b_808b_85a_e8
conditional-buildstep:1.5.0
config-file-provider:1006.vc7366c201f57
configuration-as-code:2036.v0b_c2de701dcb_
configurationslicing:664.vdda_74145b_b_d0
confluence-publisher:163.vf906edb_73cce
consul:2.1
consul-kv-builder:2.0.13
copy-data-to-workspace-plugin:93.v607f31a_d2636
copyartifact:795.ve8e151429b_27
coverage:2.2941.v08df75b_767f1
credentials:1487.va_d001ede2c31
credentials-binding:717.v951d49b_5f3a_a_
cucumber-reports:5.10.2
custom-checkbox-parameter:1.4
customize-build-now:12.v02e75793cf75
cvs:502.v02d5a_0c6b_9a_3
data-tables-api:2.3.4-1400.vb_1e3e3c4dfc8
date-parameter:58.v0ee8d1c59323
dependency-check-jenkins-plugin:5.6.2
dependency-track:6.0.2
description-setter:264.v1957f215dcd5
disk-usage:1.3
display-url-api:2.217.va_6b_de84cc74b_
distfork:1.8
docker-commons:457.v0f62a_94f11a_3
docker-java-api:3.7.0-133.v93b_8fb_c17a_77
docker-plugin:1.6
docker-workflow:634.vedc7242b_eda_7
durable-task:651.v1f5e074fc83f
dynamic_extended_choice_parameter:1.0.1
ec2:2045.v06da_da_a_46422
echarts-api:6.0.0-1165.vd1283a_3e37d4
eddsa-api:0.3.0.1-29.v67e9a_1c969b_b_
email-ext:1933.v45cec755423f
emailext-template:249.v81d6ea_f33f2e
embeddable-build-status:637.vd878e68178f8
envinject:2.926.v69c9b_3896a_96
envinject-api:1.237.v82803a_511906
extended-choice-parameter:388.ve7b_d0b_920e10
extended-read-permission:68.vd270568a_7520
extensible-choice-parameter:255.vfa_41f46828ef
external-monitor-job:223.vb_fddcf42c9b_3
external-workspace-manager:1.3.1
extra-columns:1.28
favorite:2.253.v9b_413168133b_
file-parameters:425.v3fa_801681b_5e
flatpickr-api:4.6.13-18.vcf5f6a_5b_8468
flexible-publish:0.16.1
font-awesome-api:7.2.0-990.vf220b_2a_496f9
forensics-api:3.1754.v2a_6613b_77002
ftppublisher:1.2
gatling:1.3.0
gcp-secrets-manager-credentials-provider:0.3.1
generic-webhook-trigger:2.4.1
git:5.10.0
git-changelog:3.45
git-client:6.5.0
git-parameter:462.vdcf3df2ed2ca_
git-server:137.ve0060b_432302
gitbucket:0.8
github:1.46.0
github-api:1.330-492.v3941a_032db_2a_
github-branch-source:1917.v9ee8a_39b_3d0d
github-checks:634.v371dc6d978a_3
global-build-stats:347.v32a_eb_0493c4f
gradle:2.18.1203.v2c96b_1243c72
greenballs:1.15.1
groovy:497.v7b_061a_a_de65d
groovy-label-assignment:1.2.0
groovy-postbuild:228.vcdb_cf7265066
gson-api:2.13.2-173.va_a_092315913c
h2-api:11.1.4.199-36.vb_ee07e965744
handlebars:3.0.8
handy-uri-templates-2-api:2.1.8-38.vcea_5d521d5f3
heavy-job:1.1
htmlpublisher:427
http_request:1.15
ignore-committer-strategy:55.v51410e712e0c
image-tag-parameter:3.1
influxdb:2.5
instance-identity:203.v15e81a_1b_7a_38
ionicons-api:94.vcc3065403257
ivy:604.v6dd214d04ef3
jackson2-api:2.20.1-423.v13951f6b_6532
jackson3-api:3.1.0-64.v37e742c35905
jacoco:3.3.7
jakarta-activation-api:2.1.4-1
jakarta-mail-api:2.1.5-1
jakarta-xml-bind-api:4.0.6-12.vb_1833c1231d3
javadoc:354.vee1a_660b_4990
javax-activation-api:1.2.0-8
javax-mail-api:1.6.2-11
jaxb:2.3.9-143.v5979df3304e6
jdk-tool:83.v417146707a_3d
jenkins-design-language:1.27.25
jenkins-multijob-plugin:662.vd2e0001f6b_b_d
jersey2-api:2.47-165.ve7809a_3e87e0
jira:3.21
jira-steps:2.1.185.vf95b_e8a_f13fe
jjwt-api:0.11.5-120.v0268cf544b_89
jnr-posix-api:3.1.21-186.vb_7ec9b_23ce83
job-dsl:1.79
job-restrictions:216.v0732cc7fb_076
jobConfigHistory:1356.ve360da_6c523a_
joda-time-api:2.14.0-177.vd7e9347b_e7d5
jquery:1.12.4-3
jquery-detached:1.2.1
jquery3-api:3.7.1-687.v68d468e40b_30
jsch:0.2.16-95.v3eecb_55fa_b_78
json-api:20251224-185.v0cc18490c62c
json-path-api:2.10.0-202.va_9cc16c1e476
jsoup:1.22.1-76.v9cdb_2456c0e3
junit:1402.va_87fd3d15dc3
kubernetes:4423.vb_59f230b_ce53
kubernetes-cd:2.3.1
kubernetes-cli:1.375.v8001982544ba
kubernetes-client-api:7.3.1-256.v788a_0b_787114
kubernetes-credentials:207.v492f58828b_ed
ldap:807.v7d7de30930cf
list-git-branches-parameter:0.0.13
lockable-resources:1438.v3c0f8c9e2060
logging:1.0.0
logstash:2.5.0221.vdb_e90c1e47d8
m2release:0.16.4
mailer:525.v2458b_d8a_1a_71
mapdb-api:1.0.9-44.va_1e1310c9118
mask-passwords:212.v4967a_a_73b_506
matrix-auth:3.2.10
matrix-project:870.v9db_fcfc2f45b_
maven-artifact-choicelistprovider:371.ve708f79022db_
maven-dependency-update-trigger:1.5
maven-info:0.3.2
maven-invoker-plugin:2.5
maven-metadata-plugin:2.2
maven-plugin:3.27
maven-repo-cleaner:1.3
mercurial:1323.ve69d2a_db_8a_b_d
metrics:4.2.37-494.v06f9a_939d33a_
mina-sshd-api-common:2.16.0-167.va_269f38cc024
mina-sshd-api-core:2.16.0-167.va_269f38cc024
mina-sshd-api-scp:2.16.0-167.va_269f38cc024
momentjs:1.1.1
monitoring:2.6.0
multibranch-action-triggers:1.8.10
multibranch-scan-webhook-trigger:1.0.11
naginator:1.530.vb_6d120f250b_1
next-executions:491.vd59a_b_12e9c1b_
nexus-artifact-uploader:2.13
nexus-jenkins-plugin:3.16.510.v4d23e22cf563
node-iterator-api:72.vc90e81737df1
nodejs:1.6.6
nodelabelparameter:851.vd94e5048d321
oidc-provider:111.v29fd614b_3617
okhttp-api:4.12.0-195.vc02552c04ffd
oss-symbols-api:442.v99039087229b_
paginated-builds:1.083.v5f614a_e66715
pam-auth:1.12
parameter-separator:296.v9b_a_90c81160d
parameterized-scheduler:378.va_234d1c44456
parameterized-trigger:873.v8b_e37dd8418f
performance:1007.vd486c5ea_b_416
persistent-parameter:1.3
pipeline-aws:1.45
pipeline-build-step:584.vdb_a_2cc3a_d07a_
pipeline-github:2.8-162.382498405fdc
pipeline-github-lib:65.v203688e7727e
pipeline-graph-analysis:254.v0f63a_a_447dca_
pipeline-graph-view:661.v6003f4542123
pipeline-groovy-lib:787.ve2fef0efdca_6
pipeline-input-step:540.v14b_100d754dd
pipeline-maven:1298.v43b_82f220a_e9
pipeline-milestone-step:138.v78ca_76831a_43
pipeline-model-api:2.2277.v00573e73ddf1
pipeline-model-definition:2.2277.v00573e73ddf1
pipeline-model-extensions:2.2277.v00573e73ddf1
pipeline-multibranch-defaults:2.1
pipeline-npm:458.vfb_92e52f220a_
pipeline-rest-api:2.39
pipeline-stage-step:322.vecffa_99f371c
pipeline-stage-tags-metadata:2.2277.v00573e73ddf1
pipeline-stage-view:2.39
pipeline-utility-steps:2.20.0
plain-credentials:199.v9f8e1f741799
plot:2.4.0
plugin-usage-plugin:4.10
plugin-util-api:7.1341.v039f146993d9
popper-api:1.16.1-3
popper2-api:2.11.6-5
postbuildscript:3.4.1-695.vf6b_0b_8053979
powershell:2.3
preSCMbuildstep:115.vf9808414429d
prism-api:1.30.0-703.v116fb_3b_5b_b_a_a_
prometheus:852.v317db_5d17a_b_0
publish-over:238.v1db_583004c9b_
publish-over-cifs:194.v0274950f275c
publish-over-ftp:248.v1487ff759c7a_
publish-over-ssh:390.vb_f56e7405751
publish-to-bitbucket:0.4
pubsub-light:1.19
readonly-parameters:1.0.0
rebuild:338.va_0a_b_50e29397
repository-connector:2.2.1
resource-disposer:0.25
rest-list-parameter:348.v9506fdc4b_d07
role-strategy:633.v836e5b_3e80a_5
run-condition:276.v97298f3a_cd51
saml:2.333.vc81e525974a_c
schedule-build:696.v0a_b_ec7334c89
scm-api:728.vc30dcf7a_0df5
scm-filter-branch-pr:222.v72301ecb_a_ee7
scmskip:84.v50575d32b_23f
scoring-load-balancer:222.v97c84a_6e5a_a_4
script-security:1399.ve6a_66547f6e1
scriptler:444.v7fd079eb_3b_86
select2-api:4.0.13-8
show-build-parameters:1.0
simple-theme-plugin:230.v8b_fd91b_b_800c
skip-notifications-trait:448.va_e30ed251b_4c
slack:795.v4b_9705b_e6d47
snakeyaml-api:2.5-149.v72471e9c6371
snakeyaml-engine-api:3.0.1-5.vd98ea_ff3b_92e
sonar:2.18.2
sse-gateway:1.29
ssh-agent:386.v36cc0c7582f0
ssh-credentials:361.vb_f6760818e8c
ssh-slaves:2.973.v0fa_8c0dea_f9f
ssh-steps:2.0.92.vb_a_0583935f9b_
ssh2easy:1.6
sshd:3.384.vc89b_5e138cf9
startup-trigger-plugin:2.9.4
stash-pullrequest-builder:1.17
stashNotifier:1.528.v9637674a_673f
structs:362.va_b_695ef4fdf9
subversion:1303.vcfd9679fb_c12
summary_report:1.15
support-core:1801.v76b_389d2deec
swarm:3.51
template-project:1.5.2
template-workflows:41.v32d86a_313b_4a
templating-engine:2.5.5
terraform:1.0.10
testng-plugin:981.v1dc64d227855
text-finder:1.33
thinBackup:1.19
throttle-concurrents:625.vc8b_e469e9a_b_c
timestamper:1.30
token-macro:477.vd4f0dc3cb_cf1
translation:1.16
trilead-api:2.284.v1974ea_324382
unleash:124.v94b_a_d6d7c506
uno-choice:2.8.8
urltrigger:1.06
validating-string-parameter:255.v31e2e6d0d273
variables-replace-plugin:1.0.0
variant:70.va_d9f17f859e0
versionnumber:234.v315d3b_3cb_fb_5
view-job-filters:406.va_0ec67147ee2
violation-comments-to-stash:1.134
vsphere-cloud:2.27
warnings-ng:12.9783.ve1cb_9f060738
windows-exe-runner:35.vea_7d292d39a_2
windows-slaves:1.8.1
winrm-client:1.0
wix:1.12
workflow-aggregator:608.v67378e9d3db_1
workflow-api:1413.v2ff1a_5e720fa_
workflow-basic-steps:1098.v808b_fd7f8cf4
workflow-cps:4255.vd9c37f80fd8a_
workflow-durable-task-step:1464.v2d3f5c68f84c
workflow-job:1571.vb_423c255d6d9
workflow-multibranch:821.vc3b_4ea_780798
workflow-scm-step:466.va_d69e602552b_
workflow-step-api:724.v538c2362b_dfb_
workflow-support:1015.v785e5a_b_b_8b_22
ws-cleanup:0.49
xcode-plugin:2.0.17-565.v1c48051d46ef
xray-connector:2.6.2
xtrigger-api:1.2
zentimestamp:4.2

The list of plugins contains many plugins that are deprecated or are outdated.
Before doing any changes, take a backup of your JENKINS_HOME directory so you can recover in case of any problems.

Deprecated plugins (there might be more):

  • ace-editor
  • handlebars
  • momentjs
  • jquery-detached
  • windows-slaves
  • translation

You should be able to uninstall them without problems

Outdated plugins (just 2 examples):

  • saml: you 2.333 (4 years old) - latest 4.618
  • http_request: you 1.15 (4 years old) - latest 1.25

Update all plugins with the plugin manager and then restart your instance and then check if the problems are still there

Other recommendations:

  • blue ocean is officially EOL. You have already pipeline-graph-view installed so there is no need for having 2 things doing alomost the same.
  • pam-auth are you using this?
  • Check all plugins if they are still in use

For the future, keep your system uptodate by updating core and plugins regularly.

There are many of the plugins that have unresolved security vulnerabilities. The plugin manager page will show you:

No fixes for these issues are available. It is recommended that you review the security advisory and apply mitigations if possible, or uninstall this plugin.

Kubernetes Continuous Deploy Plugin 2.3.1

Publish to Bitbucket Plugin 0.4

GitBucket Plugin 0.8

Template Workflows 41.v32d86a_313b_4a

Repository Connector 2.2.1

Extended Choice Parameter Plugin 388.ve7b_d0b_920e10

Custom Checkbox Parameter Plug-In 1.72.v6074130b_6587

Dynamic Extended Choice Parameter Plug-In 1.0.1

Consul KV Builder 2.0.13

Summary Display Plugin 1.15

Readonly Parameter plugin 1.0.0

FTP publisher plugin 1.2

Bitbucket Approve Plugin 1.0.3

build-metrics 1.3

Nexus Platform Plugin 3.16.510.v4d23e22cf563

Maven Metadata Plugin for Jenkins CI server 2.2

Date Parameter Plugin 58.v0ee8d1c59323

Parameterized Remote Trigger Plugin 3.2.2

SOASTA CloudTest Plugin 2.25