# We lost password of Github project **URL:** \ **Category:** Using Jenkins\ **Created:** [December 5, 2021, 5:09pm UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952 "2021-12-05T17:09:08Z")\ **Posts on this page:** 14\ **Page:** 1
**Author:** ![oozturkinvicti](https://avatars.discourse-cdn.com/v4/letter/o/df705f/32.png) [@oozturkinvicti](https://community.jenkins.io/u/oozturkinvicti)\ **Post date:** [December 5, 2021, 5:09pm UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952/1 "2021-12-05T17:09:08Z")
Hi, We lost password for [GitHub - jenkinsci/netsparker-cloud-scan-plugin: Allows users to start security scans via Netsparker Enterprise](https://github.com/jenkinsci/netsparker-cloud-scan-plugin) project so we can’t deploy. How can we start password reset process ? Thanks. ---
**Author:** ![MarkEWaite](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/markewaite/32/20_2.png) [@MarkEWaite](https://community.jenkins.io/u/MarkEWaite)\ **Post date:** [December 5, 2021, 5:11pm UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952/2 "2021-12-05T17:11:19Z")
Reset your Jenkins account password through [https://accounts.jenkins.io](https://accounts.jenkins.io) or [https://beta.accounts.jenkins.io](https://beta.accounts.jenkins.io) If that doesn’t work, reply here and we’ll help with further details ---
**Author:** ![oozturkinvicti](https://avatars.discourse-cdn.com/v4/letter/o/df705f/32.png) [@oozturkinvicti](https://community.jenkins.io/u/oozturkinvicti)\ **Post date:** [December 7, 2021, 6:12am UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952/3 "2021-12-07T06:12:18Z")
I reset but I think email sent to an email who left the company. I asked all of my colleagues but no one received an email from Jenkins. Can you help me? ---
**Author:** ![MarkEWaite](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/markewaite/32/20_2.png) [@MarkEWaite](https://community.jenkins.io/u/MarkEWaite)\ **Post date:** [December 7, 2021, 3:36pm UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952/4 "2021-12-07T15:36:21Z")
I’ve sent an email message to the address registered for the `netsparker` account. I’d prefer to receive a reply from that email address to confirm the approval to reset the password. Could you also create an account for yourself on [accounts.jenkins.io](http://accounts.jenkins.io) so that there can be more than one maintainer assigned to the plugin? ---
**Author:** ![oozturkinvicti](https://avatars.discourse-cdn.com/v4/letter/o/df705f/32.png) [@oozturkinvicti](https://community.jenkins.io/u/oozturkinvicti)\ **Post date:** [December 7, 2021, 3:54pm UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952/5 "2021-12-07T15:54:27Z")
Thanks Mark, I created an account and I’m looking for someone who received your email in the company. ---
**Author:** ![MarkEWaite](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/markewaite/32/20_2.png) [@MarkEWaite](https://community.jenkins.io/u/MarkEWaite)\ **Post date:** [December 7, 2021, 4:39pm UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952/6 "2021-12-07T16:39:05Z")
I think it is OK to tell you that the email account is `support@netsparker.com`. The email that I sent came from my personal email account and copied two other members of the Jenkins infrastructure team. ---
**Author:** ![oozturkinvicti](https://avatars.discourse-cdn.com/v4/letter/o/df705f/32.png) [@oozturkinvicti](https://community.jenkins.io/u/oozturkinvicti)\ **Post date:** [December 8, 2021, 12:46pm UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952/7 "2021-12-08T12:46:28Z")
Hi Mark, Thanks alot for email account. I reset password for Netsparker account, it solved. We have same problem with our another repository [GitHub - jenkinsci/acunetix-360-scan-plugin: Allows users to start security scans via Acunetix 360](https://github.com/jenkinsci/acunetix-360-scan-plugin), I reset password for Acunetix360 but we didn’t receive email to [support@acunetix.com](mailto:support@acunetix.com), I think registered email address is different. Can you help me for that too? ---
**Author:** ![MarkEWaite](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/markewaite/32/20_2.png) [@MarkEWaite](https://community.jenkins.io/u/MarkEWaite)\ **Post date:** [December 8, 2021, 3:09pm UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952/8 "2021-12-08T15:09:30Z")
> [@oozturkinvicti](#): > > I reset password for Acunetix360 but we didn’t receive email to [support@acunetix.com](mailto:support@acunetix.com), I think registered email address is different. > Can you help me for that too? Email address for that account is `product@acunetix.com` ---
**Author:** ![halkeye](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/halkeye/32/8_2.png) [@halkeye](https://community.jenkins.io/u/halkeye)\ **Post date:** [December 8, 2021, 6:40pm UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952/9 "2021-12-08T18:40:17Z")
to be clear, mark’s talking about the Jenkins accounts ([accounts.jenkins.io](http://accounts.jenkins.io)), in the original post, you talked about github and github accounts. We can’t give you access to github accounts, that’s a github issue, but we can (as mark is doing) manage jenkins ldap accounts for publishing/issue creating/etc. ---
**Author:** ![oozturkinvicti](https://avatars.discourse-cdn.com/v4/letter/o/df705f/32.png) [@oozturkinvicti](https://community.jenkins.io/u/oozturkinvicti)\ **Post date:** [December 8, 2021, 7:04pm UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952/10 "2021-12-08T19:04:14Z")
Let me explain why I’m trying to find these accounts passwords. Currently we can’t push anything to these repositories, we receive 401 Unauthorized error code when we try to publish something via mvn commands. Am I on the right way? ---
**Author:** ![MarkEWaite](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/markewaite/32/20_2.png) [@MarkEWaite](https://community.jenkins.io/u/MarkEWaite)\ **Post date:** [December 8, 2021, 7:10pm UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952/11 "2021-12-08T19:10:58Z")
Yes, you’re on the correct path. When you can run `mvn deploy` successfully, you’ll know you’ve succeeded. The new password will need to be inserted into your maven configuration. Instructions for that process are at > **[Performing a Plugin Release manually](https://www.jenkins.io/doc/developer/publishing/releasing-manually/#artifactory-credentials-for-maven)** > > Jenkins – an open source automation server which enables developers around the world to reliably build, test, and deploy their software ---
**Author:** ![oozturkinvicti](https://avatars.discourse-cdn.com/v4/letter/o/df705f/32.png) [@oozturkinvicti](https://community.jenkins.io/u/oozturkinvicti)\ **Post date:** [December 9, 2021, 9:24am UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952/12 "2021-12-09T09:24:41Z")
Thanks. Do we need to get authorization to deploy that repositories ? ---
**Author:** ![danielbeck](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/danielbeck/32/89_2.png) [@danielbeck](https://community.jenkins.io/u/danielbeck)\ **Post date:** [December 9, 2021, 9:53am UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952/13 "2021-12-09T09:53:37Z")
Snapshot deployment is available to everyone with an account, so that basically just checks that your credentials are correct. ---
**Author:** ![oozturkinvicti](https://avatars.discourse-cdn.com/v4/letter/o/df705f/32.png) [@oozturkinvicti](https://community.jenkins.io/u/oozturkinvicti)\ **Post date:** [December 9, 2021, 7:22pm UTC](https://community.jenkins.io/t/we-lost-password-of-github-project/952/14 "2021-12-09T19:22:24Z")
Thanks a lot, everything solved.