# Unable to send email notification to user

**URL:** <https://community.jenkins.io/t/unable-to-send-email-notification-to-user/25727>\
**Category:** Using Jenkins\
**Tags:** question\
**Created:** [January 14, 2025, 11:16am UTC](https://community.jenkins.io/t/unable-to-send-email-notification-to-user/25727 "2025-01-14T11:16:01Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![karthikbnayak](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/karthikbnayak/32/6909_2.png) [@karthikbnayak](https://community.jenkins.io/u/karthikbnayak)\
**Post date:** [January 14, 2025, 11:16am UTC](https://community.jenkins.io/t/unable-to-send-email-notification-to-user/25727/1 "2025-01-14T11:16:01Z")

</div>

I have upgraded my Jenkins server from 2.387.1 to 2.462.3. after the jenkins upgrade am unable to send email notification to user getting below error.

org.eclipse.angus.mail.smtp.SMTPAddressFailedException: 554 5.7.1 \<[jenkins-blr-itg.rndit.intra.lighting.com](http://jenkins-blr-itg.rndit.intra.lighting.com)[137.55.125.34]\>: Client host rejected: Access denied

```
at PluginClassLoader for jakarta-mail-api//org.eclipse.angus.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:1997)

```

Caused: jakarta.mail.SendFailedException: Invalid Addresses;  
nested exception is:  
org.eclipse.angus.mail.smtp.SMTPAddressFailedException: 554 5.7.1 \<[jenkins-blr-itg.rndit.intra.lighting.com](http://jenkins-blr-itg.rndit.intra.lighting.com)[137.55.125.34]\>: Client host rejected: Access denied

```
at PluginClassLoader for jakarta-mail-api//org.eclipse.angus.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:2097)
at PluginClassLoader for jakarta-mail-api//org.eclipse.angus.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:1291)
at PluginClassLoader for jakarta-mail-api//jakarta.mail.Transport.send0(Transport.java:233)
at PluginClassLoader for jakarta-mail-api//jakarta.mail.Transport.send(Transport.java:102)
at PluginClassLoader for mailer//hudson.tasks.Mailer$DescriptorImpl.doSendTestMail(Mailer.java:728)
at java.base/java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:710)
at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:416)
at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:429)
at org.kohsuke.stapler.interceptor.RequirePOST$Processor.invoke(RequirePOST.java:79)
at org.kohsuke.stapler.PreInvokeInterceptedFunction.invoke(PreInvokeInterceptedFunction.java:26)
at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:211)
at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:138)
at org.kohsuke.stapler.MetaClass$11.doDispatch(MetaClass.java:644)
at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:61)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:827)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:965)
at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:327)
at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:61)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:827)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:965)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:898)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:965)
at org.kohsuke.stapler.MetaClass$9.dispatch(MetaClass.java:548)
at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:827)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:965)
at org.kohsuke.stapler.Stapler.invoke(Stapler.java:747)
at org.kohsuke.stapler.Stapler.service(Stapler.java:253)
at Jenkins Main ClassLoader//javax.servlet.http.HttpServlet.service(HttpServlet.java:590)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:764)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1665)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:163)
at PluginClassLoader for sse-gateway//org.jenkinsci.plugins.ssegateway.Endpoint$SSEListenChannelFilter.doFilter(Endpoint.java:248)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:160)
at PluginClassLoader for blueocean-web//io.jenkins.blueocean.ResourceCacheControl.doFilter(ResourceCacheControl.java:134)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:160)
at PluginClassLoader for blueocean-jwt//io.jenkins.blueocean.auth.jwt.impl.JwtAuthenticationFilter.doFilter(JwtAuthenticationFilter.java:60)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:160)
at PluginClassLoader for monitoring//net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:239)
at PluginClassLoader for monitoring//net.bull.javamelody.MonitoringFilter.doFilter(MonitoringFilter.java:215)
at PluginClassLoader for monitoring//net.bull.javamelody.PluginMonitoringFilter.doFilter(PluginMonitoringFilter.java:88)
at PluginClassLoader for monitoring//org.jvnet.hudson.plugins.monitoring.HudsonMonitoringFilter.doFilter(HudsonMonitoringFilter.java:121)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:160)
at jenkins.util.HttpServletFilter$1.doFilter(HttpServletFilter.java:76)
at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:160)
at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:166)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at jenkins.ErrorAttributeFilter.doFilter(ErrorAttributeFilter.java:29)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:154)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:94)
at jenkins.security.AcegiSecurityExceptionFilter.doFilter(AcegiSecurityExceptionFilter.java:52)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:54)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:126)
at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:120)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:100)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:110)
at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:101)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:227)
at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:221)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:97)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:117)
at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:87)
at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:63)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99)
at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:111)
at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:172)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:53)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:86)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:31)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at jenkins.security.SuspiciousRequestFilter.doFilter(SuspiciousRequestFilter.java:38)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:202)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1635)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:527)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:131)
at Jenkins Main ClassLoader//org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:569)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:223)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1580)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:221)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1384)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:176)
at Jenkins Main ClassLoader//org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:484)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1553)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:174)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1306)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:129)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:822)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:122)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.Server.handle(Server.java:563)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.HttpChannel$RequestDispatchable.dispatch(HttpChannel.java:1598)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:753)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:501)
at Jenkins Main ClassLoader//org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:287)
at Jenkins Main ClassLoader//org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:314)
at Jenkins Main ClassLoader//org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:100)
at Jenkins Main ClassLoader//org.eclipse.jetty.io.ssl.SslConnection$DecryptedEndPoint.onFillable(SslConnection.java:558)
at Jenkins Main ClassLoader//org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:379)
at Jenkins Main ClassLoader//org.eclipse.jetty.io.ssl.SslConnection$2.succeeded(SslConnection.java:146)
at Jenkins Main ClassLoader//org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:100)
at Jenkins Main ClassLoader//org.eclipse.jetty.io.SelectableChannelEndPoint$1.run(SelectableChannelEndPoint.java:53)
at Jenkins Main ClassLoader//org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.runTask(AdaptiveExecutionStrategy.java:421)
at Jenkins Main ClassLoader//org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.consumeTask(AdaptiveExecutionStrategy.java:390)
at Jenkins Main ClassLoader//org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.tryProduce(AdaptiveExecutionStrategy.java:277)
at Jenkins Main ClassLoader//org.eclipse.jetty.util.thread.strategy.AdaptiveExecutionStrategy.run(AdaptiveExecutionStrategy.java:199)
at Jenkins Main ClassLoader//org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:411)
at Jenkins Main ClassLoader//org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:969)
at Jenkins Main ClassLoader//org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.doRunJob(QueuedThreadPool.java:1194)
at Jenkins Main ClassLoader//org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1149)
at java.base/java.lang.Thread.run(Thread.java:829)

```

## Am using below plugins. Jenkins: 2.462.3 OS: Linux - 3.10.0-1160.119.1.el7.x86\_64 Java: 11.0.20.1 - Eclipse Adoptium (OpenJDK 64-Bit Server VM)

Office-365-Connector:5.0.0  
ace-editor:1.1  
active-directory:2.38  
analysis-model-api:12.9.1  
ant:511.v0a\_a\_1a\_334f41b\_  
antisamy-markup-formatter:162.v0e6ec0fcfcf6  
apache-httpcomponents-client-4-api:4.5.14-208.v438351942757  
apache-httpcomponents-client-5-api:5.4-124.v31e2987e48f4  
artifactory:4.0.8  
asm-api:9.7.1-97.v4cc844130d97  
authentication-tokens:1.119.v50285141b\_7e1  
bitbucket-build-status-notifier:1.4.2  
blueocean:1.27.3  
blueocean-autofavorite:1.2.5  
blueocean-bitbucket-pipeline:1.27.3  
blueocean-commons:1.27.16  
blueocean-config:1.27.16  
blueocean-core-js:1.27.16  
blueocean-dashboard:1.27.16  
blueocean-display-url:2.4.1  
blueocean-events:1.27.3  
blueocean-git-pipeline:1.27.3  
blueocean-github-pipeline:1.27.3  
blueocean-i18n:1.27.16  
blueocean-jira:1.27.3  
blueocean-jwt:1.27.16  
blueocean-personalization:1.27.16  
blueocean-pipeline-api-impl:1.27.3  
blueocean-pipeline-editor:1.27.3  
blueocean-pipeline-scm-api:1.27.3  
blueocean-rest:1.27.16  
blueocean-rest-impl:1.27.3  
blueocean-web:1.27.16  
bootstrap4-api:4.6.0-6  
bootstrap5-api:5.3.3-1  
bouncycastle-api:2.30.1.78.1-248.ve27176eb\_46cb\_  
branch-api:2.1071.v1a\_188a\_562481  
build-blocker-plugin:1.7.8  
build-keeper-plugin:19.va\_df8a\_2c65123  
build-monitor-plugin:1.14-681.vd6817317a\_2b\_7  
build-pipeline-plugin:1.5.8  
build-timeout:1.33  
build-token-trigger:1.0.0  
build-with-parameters:76.v9382db\_f78962  
caffeine-api:3.1.8-133.v17b\_1ff2e0599  
checks-api:2.2.1  
claim:516.v36293563731d  
clone-workspace-scm:84.v147686859e1c  
cloudbees-bitbucket-branch-source:800.va\_b\_b\_9a\_a\_5035c1  
cloudbees-folder:6.815.v0dd5a\_cb\_40e0e  
command-launcher:116.vd85919c54a\_d6  
commons-httpclient3-api:3.1-3  
commons-lang3-api:3.17.0-84.vb\_b\_938040b\_078  
commons-text-api:1.12.0-129.v99a\_50df237f7  
conditional-buildstep:1.4.3  
config-file-provider:3.11.1  
copyartifact:698.v393f578eb\_ddc  
credentials:1384.vf0a\_2ed06f9c6  
credentials-binding:604.vb\_64480b\_c56ca\_  
dashboard-view:2.472.v9ff2a\_e6a\_c529  
data-tables-api:2.1.8-1  
discard-old-build:1.07  
disk-usage:1.3  
display-url-api:2.204.vf6fddd8a\_8b\_e9  
docker-commons:419.v8e3cd84ef49c  
docker-workflow:563.vd5d2e5c4007f  
doxygen:178.v6ea\_ef5f7dfdb  
dropdown-viewstabbar-plugin:1.7  
durable-task:581.v299a\_5609d767  
echarts-api:5.5.1-4  
eddsa-api:0.3.0-4.v84c6f0f4969e  
email-ext:2.96  
envinject:2.919.v009a\_a\_1067cd0  
envinject-api:1.199.v3ce31253ed13  
extended-choice-parameter:359.v35dcfdd0c20d  
extensible-choice-parameter:1.8.1  
external-monitor-job:215.v2e88e894db\_f8  
favorite:2.221.v19ca\_666b\_62f5  
font-awesome-api:6.6.0-2  
forensics-api:2.1.0  
git:5.0.0  
git-client:4.2.0  
git-parameter:0.9.18  
git-server:99.va\_0826a\_b\_cdfa\_d  
github:1.37.0  
github-api:1.303-417.ve35d9dd78549  
github-branch-source:1703.vd5a\_2b\_29c6cdc  
gradle:2.5  
groovy-label-assignment:1.2.0  
gson-api:2.11.0-85.v1f4e87273c33  
handlebars:3.0.8  
handy-uri-templates-2-api:2.1.8-30.v7e777411b\_148  
htmlpublisher:1.31  
icon-shim:3.0.0  
instance-identity:201.vd2a\_b\_5a\_468a\_a\_6  
ionicons-api:74.v93d5eb\_813d5f  
ivy:2.4  
jackson2-api:2.17.0-379.v02de8ec9f64c  
jacoco:3.3.3  
jakarta-activation-api:2.1.3-1  
jakarta-mail-api:2.1.3-1  
javadoc:280.v050b\_5c849f69  
javax-activation-api:1.2.0-7  
javax-mail-api:1.6.2-10  
jaxb:2.3.9-1  
jdk-tool:80.v8a\_dee33ed6f0  
jenkins-design-language:1.27.16  
jersey2-api:2.44-151.v6df377fff741  
jira:3.9  
jjwt-api:0.11.5-112.ve82dfb\_224b\_a\_d  
jobConfigHistory:1294.v961a\_b\_707546a\_  
joda-time-api:2.13.0-93.v9934da\_29b\_a\_e9  
join:1.21  
jquery:1.12.4-3  
jquery-detached:1.2.1  
jquery3-api:3.7.1-2  
jsch:0.2.16-86.v42e010d9484b\_  
json-api:20241224-119.va\_dca\_a\_b\_ea\_7da\_5  
json-path-api:2.9.0-118.v7f23ed82a\_8b\_8  
junit:1312.v1a\_235a\_b\_94a\_31  
ldap:673.v034ec70ec2b\_b\_  
leastload:62.vfa\_8830902733  
lockable-resources:1141.v7c5f8f31d2ee  
log-parser:2.3.7  
mail-watcher-plugin:1.19  
mailer:472.vf7c289a\_4b\_420  
mapdb-api:1.0.9-40.v58107308b\_7a\_7  
matrix-auth:3.2.2  
matrix-project:832.va\_66e270d2946  
maven-plugin:3.24  
mercurial:1260.vdfb\_723cdcc81  
mina-sshd-api-common:2.14.0-138.v6341ee58e1df  
mina-sshd-api-core:2.14.0-138.v6341ee58e1df  
momentjs:1.1.1  
monitoring:1.94.0  
msbuild:1.35  
multi-branch-project-plugin:0.7  
multiple-scms:0.8  
naginator:1.481.vcb\_b\_384a\_3de89  
nuget:1.1  
nunit:547.v9dcdd7a\_90848  
okhttp-api:4.10.0-132.v7a\_7b\_91cef39c  
pam-auth:1.11  
parameterized-trigger:2.45  
pipeline-build-step:540.vb\_e8849e1a\_b\_d8  
pipeline-github-lib:42.v0739460cda\_c4  
pipeline-graph-analysis:202.va\_d268e64deb\_3  
pipeline-groovy-lib:656.va\_a\_ceeb\_6ffb\_f7  
pipeline-input-step:508.v584c0e9a\_2177  
pipeline-milestone-step:119.vdfdc43fc3b\_9a\_  
pipeline-model-api:2.2218.v56d0cda\_37c72  
pipeline-model-declarative-agent:1.1.1  
pipeline-model-definition:2.2125.vddb\_a\_44a\_d605e  
pipeline-model-extensions:2.2125.vddb\_a\_44a\_d605e  
pipeline-rest-api:2.34  
pipeline-stage-step:312.v8cd10304c27a\_  
pipeline-stage-tags-metadata:2.2218.v56d0cda\_37c72  
pipeline-stage-view:2.34  
plain-credentials:183.va\_de8f1dd5a\_2b\_  
plot:2.2.0  
plugin-util-api:5.1.0  
popper-api:1.16.1-3  
popper2-api:2.11.6-5  
port-allocator:1.11  
postbuild-task:1.9  
prism-api:1.29.0-4  
promoted-builds:892.vd6219fc0a\_efb  
pubsub-light:1.18  
python:1.3  
radiatorviewplugin:1.29  
rebuild:332.va\_1ee476d8f6d  
resource-disposer:0.22  
run-condition:1.5  
scm-api:696.v778d637b\_a\_762  
scons:0.4  
script-security:1369.v9b\_98a\_4e95b\_2d  
shared-workspace:1.0.2  
simple-theme-plugin:196.v96d9592f4efa\_  
snakeyaml-api:2.3-123.v13484c65210a\_  
sse-gateway:1.27  
ssh:2.6.1  
ssh-agent:327.v230ecd01f86f  
ssh-credentials:349.vb\_8b\_6b\_9709f5b\_  
ssh-slaves:2.877.v365f5eb\_a\_b\_eec  
ssh-steps:2.0.68.va\_d21a\_12a\_6476  
sshd:3.330.vc866a\_8389b\_58  
structs:338.v848422169819  
subversion:2.17.1  
test-results-analyzer:0.4.1  
testlink:3.16  
testng-plugin:835.v51ed3da\_fcc35  
tics:2024.1.1.1  
timestamper:1.24  
token-macro:400.v35420b\_922dcb\_  
translation:1.16  
trilead-api:2.147.vb\_73cc728a\_32e  
uno-choice:2.8.4  
variant:60.v7290fc0eb\_b\_cd  
violations:0.7.11  
warnings-ng:10.1.0  
windows-slaves:1.8.1  
workflow-aggregator:596.v8c21c963d92d  
workflow-api:1336.vee415d95c521  
workflow-basic-steps:1010.vf7a\_b\_98e847c1  
workflow-cps:4007.vd705fc76a\_34e  
workflow-cps-global-lib:609.vd95673f149b\_b  
workflow-durable-task-step:1244.vee71f675dee6  
workflow-job:1436.vfa\_244484591f  
workflow-multibranch:733.v109046189126  
workflow-scm-step:427.v4ca\_6512e7df1  
workflow-step-api:678.v3ee58b\_469476  
workflow-support:936.v9fa\_77211ca\_e1  
ws-cleanup:0.45

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<div class="post-metadata">

**Author:** ![karthikbnayak](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/karthikbnayak/32/6909_2.png) [@karthikbnayak](https://community.jenkins.io/u/karthikbnayak)\
**Post date:** [January 20, 2025, 3:49am UTC](https://community.jenkins.io/t/unable-to-send-email-notification-to-user/25727/2 "2025-01-20T03:49:25Z")

</div>

Any solution for above post?

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<div class="post-metadata">

**Author:** ![mawinter69](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/mawinter69/32/1625_2.png) [@mawinter69](https://community.jenkins.io/u/mawinter69)\
**Post date:** [January 20, 2025, 7:19am UTC](https://community.jenkins.io/t/unable-to-send-email-notification-to-user/25727/3 "2025-01-20T07:19:17Z")

</div>

From the list of plugins it seems you haven’t update them. You should first update all plugins and check if the problem persists.  
Other than that make sure that the password you use is correct.

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<div class="post-metadata">

**Author:** ![smuppala](https://avatars.discourse-cdn.com/v4/letter/s/ed655f/32.png) [@smuppala](https://community.jenkins.io/u/smuppala)\
**Post date:** [January 21, 2025, 3:14am UTC](https://community.jenkins.io/t/unable-to-send-email-notification-to-user/25727/4 "2025-01-21T03:14:51Z")

</div>

> [@karthikbnayak](#):
>
> Java: 11.0.20.1 - Eclipse Adoptium (OpenJDK 64-Bit Server VM)

Is your Jenkins working after the upgrade except the email part? I see you are using Java: 11.0.20.1 - Eclipse Adoptium (OpenJDK 64-Bit Server VM). I thought minimum you need to have JVM version 17.0.9+9-LTS

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<div class="post-metadata">

**Author:** ![karthikbnayak](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/karthikbnayak/32/6909_2.png) [@karthikbnayak](https://community.jenkins.io/u/karthikbnayak)\
**Post date:** [January 21, 2025, 3:18pm UTC](https://community.jenkins.io/t/unable-to-send-email-notification-to-user/25727/5 "2025-01-21T15:18:34Z")

</div>

@smuppala  
Yes its working fine.