# Time out error while getting code from github

**URL:** <https://community.jenkins.io/t/time-out-error-while-getting-code-from-github/12971>\
**Category:** Using Jenkins\
**Created:** [March 2, 2024, 6:56am UTC](https://community.jenkins.io/t/time-out-error-while-getting-code-from-github/12971 "2024-03-02T06:56:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![raj8791](https://avatars.discourse-cdn.com/v4/letter/r/ed655f/32.png) [@raj8791](https://community.jenkins.io/u/raj8791)\
**Post date:** [March 2, 2024, 6:56am UTC](https://community.jenkins.io/t/time-out-error-while-getting-code-from-github/12971/1 "2024-03-02T06:56:18Z")

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hello everyone,  
i am getting the timeout issue while preparing build from GitHub, my Jenkins server is in aws Linux instance. Screenshot attached for reference, please suggest.

regards

 ![jenkins error](https://europe1.discourse-cdn.com/flex013/uploads/jenkins/original/2X/f/f6cd66ff67d52daca9c20feab8ab036197ff336d.jpeg)

Jenkins setup:

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<div class="post-metadata">

**Author:** ![mawinter69](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/mawinter69/32/1625_2.png) [@mawinter69](https://community.jenkins.io/u/mawinter69)\
**Post date:** [March 2, 2024, 8:34am UTC](https://community.jenkins.io/t/time-out-error-while-getting-code-from-github/12971/2 "2024-03-02T08:34:30Z")

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This is not a timeout problem but a misconfiguration of your job. You want to build `master` branch but the repo has no `master` branch.