# Problem with integration Bitbucket cloud and Jenkins using BB workspace access token

**URL:** <https://community.jenkins.io/t/problem-with-integration-bitbucket-cloud-and-jenkins-using-bb-workspace-access-token/19121>\
**Category:** Using Jenkins\
**Created:** [September 5, 2024, 4:00am UTC](https://community.jenkins.io/t/problem-with-integration-bitbucket-cloud-and-jenkins-using-bb-workspace-access-token/19121 "2024-09-05T04:00:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![paymankouhi](https://avatars.discourse-cdn.com/v4/letter/p/3d9bf3/32.png) [@paymankouhi](https://community.jenkins.io/u/paymankouhi)\
**Post date:** [September 5, 2024, 4:00am UTC](https://community.jenkins.io/t/problem-with-integration-bitbucket-cloud-and-jenkins-using-bb-workspace-access-token/19121/1 "2024-09-05T04:00:20Z")

</div>

Hi All,  
In Bitbucket Cloud and Jenkins integration we have faced with API rate limit issue, we were using app password but it didn’t work since the rate limit reached very quick! So the plan is breaking down the jobs into different access tokens, I created workspace access token but I don’t know how I can use it in our Jenkins jobs, for example in a freestyle I just tried to create a new credential using username/password and filled out the field as below:  
`'x-token-auth':'WorkspaceAccessToken'`  
I put x-token-auth as username and WorkspaceAccessToken as password, but in job config I get the following error:  
**The selected credentials do not have permission to determine whether “workspace” does or does not exist.**  
Any idea?  
Also regarding API rate limit issue any idea is highly appreciated!  
Thanks!

## Jenkins setup: Jenkins: 2.346.1 OS: Linux - 3.10.0-1160.42.2.el7.x86\_64 Java: 1.8.0\_171 - Oracle Corporation (Java HotSpot™ 64-Bit Server VM)

ace-editor:1.1  
amazon-ecr:1.7  
ansicolor:1.0.1  
ant:1.12  
antisamy-markup-formatter:2.4  
apache-httpcomponents-client-4-api:4.5.13-1.0  
artifactory:3.13.2  
authentication-tokens:1.4  
aws-credentials:191.vcb\_f183ce58b\_9  
aws-java-sdk:1.12.101-300.vc09c7be9cb57  
aws-java-sdk-cloudformation:1.12.101-300.vc09c7be9cb57  
aws-java-sdk-codebuild:1.12.101-300.vc09c7be9cb57  
aws-java-sdk-ec2:1.12.163-315.v2b\_716ec8e4df  
aws-java-sdk-ecr:1.12.101-300.vc09c7be9cb57  
aws-java-sdk-ecs:1.12.101-300.vc09c7be9cb57  
aws-java-sdk-elasticbeanstalk:1.12.101-300.vc09c7be9cb57  
aws-java-sdk-iam:1.12.101-300.vc09c7be9cb57  
aws-java-sdk-logs:1.12.101-300.vc09c7be9cb57  
aws-java-sdk-minimal:1.12.163-315.v2b\_716ec8e4df  
aws-java-sdk-ssm:1.12.101-300.vc09c7be9cb57  
basic-branch-build-strategies:1.3.2  
bitbucket:223.vd12f2bca5430  
bootstrap4-api:4.6.0-3  
bootstrap5-api:5.1.3-1  
bouncycastle-api:2.25  
branch-api:2.7.0  
build-monitor-plugin:1.13+build.202110011223  
build-timeout:1.20  
caffeine-api:2.9.2-29.v717aac953ff3  
checks-api:1.7.2  
cloudbees-bitbucket-branch-source:723.vbabdf19eb4c7  
cloudbees-folder:6.16  
command-launcher:1.6  
config-file-provider:3.8.1  
copyartifact:1.46.2  
credentials:2.6.1  
credentials-binding:1.27  
discard-old-build:1.05  
display-url-api:2.3.5  
docker-build-step:2.8  
docker-commons:1.17  
docker-workflow:1.26  
durable-task:493.v195aefbb0ff2  
ec2:1.68  
echarts-api:5.2.2-1  
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embeddable-build-status:2.0.3  
external-monitor-job:1.7  
file-operations:1.11  
font-awesome-api:5.15.4-1  
generic-webhook-trigger:1.77  
git:4.10.0  
git-client:3.10.0  
git-server:1.10  
github:1.34.1  
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handy-uri-templates-2-api:2.1.8-1.0  
htmlpublisher:1.28  
ivy:2.1  
jackson2-api:2.13.0-230.v59243c64b0a5  
javadoc:1.6  
javax-activation-api:1.2.0-2  
javax-mail-api:1.6.2-5  
jdk-tool:1.5  
jjwt-api:0.11.2-9.c8b45b8bb173  
jquery-detached:1.2.1  
jquery3-api:3.6.0-2  
jsch:0.1.55.2  
junit:1.53  
kubernetes-cli:1.10.3  
kubernetes-client-api:5.4.1  
kubernetes-credentials:0.9.0  
ldap:2.7  
ldapemail:0.8  
lockable-resources:2.12  
mailer:408.vd726a\_1130320  
mapdb-api:1.0.9.0  
matrix-auth:2.6.8  
matrix-project:1.20  
maven-plugin:3.15.1  
mercurial:2.15  
minio:1.3.0  
momentjs:1.1.1  
node-iterator-api:1.5.1  
nodejs:1.4.1  
okhttp-api:4.9.2-20211102  
pam-auth:1.6.1  
permissive-script-security:0.7  
pipeline-aws:1.43  
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pipeline-input-step:2.12  
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pipeline-model-api:1.9.2  
pipeline-model-definition:1.9.2  
pipeline-model-extensions:1.9.2  
pipeline-rest-api:2.19  
pipeline-stage-step:2.5  
pipeline-stage-tags-metadata:1.9.2  
pipeline-stage-view:2.19  
pipeline-utility-steps:2.10.0  
plain-credentials:1.7  
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script-security:1.78  
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slack:2.48  
snakeyaml-api:1.29.1  
snyk-security-scanner:3.2.6  
sonar:2.14  
ssh:2.6.1  
ssh-agent:1.23  
ssh-credentials:1.19  
ssh-slaves:1.33.0  
sshd:3.1.0  
structs:1.23  
subversion:2.15.1  
terraform:1.0.10  
timestamper:1.13  
token-macro:267.vcdaea6462991  
trilead-api:1.0.13  
variant:1.4  
view-job-filters:2.3  
windows-slaves:1.8.1  
workflow-aggregator:2.6  
workflow-api:2.47  
workflow-basic-steps:2.20  
workflow-cps:2633.v6baeedc13805  
workflow-cps-global-lib:2.21  
workflow-durable-task-step:2.35  
workflow-job:2.42  
workflow-multibranch:2.26  
workflow-scm-step:2.13  
workflow-step-api:622.vb\_8e7c15b\_c95a\_  
workflow-support:3.8  
ws-cleanup:0.39

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<div class="post-metadata">

**Author:** ![Fito\_o](https://avatars.discourse-cdn.com/v4/letter/f/f19dbf/32.png) [@Fito\_o](https://community.jenkins.io/u/Fito_o)\
**Post date:** [March 25, 2025, 12:30pm UTC](https://community.jenkins.io/t/problem-with-integration-bitbucket-cloud-and-jenkins-using-bb-workspace-access-token/19121/2 "2025-03-25T12:30:26Z")

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I am facing the same problem. We tried using Access Tokens in the same way you mentioned, but without success. We believe Jenkins is incompatible with the use of access tokens in version 2.456.

We resorted to using multiple service users within the workspace connected to Jenkins using App passwords as recommended by Atlassian, but we are also hitting the rate limit very quickly.

Have you found any solution to this?
