# More information

**URL:** <https://community.jenkins.io/t/more-information/4283>\
**Category:** Templates\
**Created:** [October 24, 2022, 11:09pm UTC](https://community.jenkins.io/t/more-information/4283 "2022-10-24T23:09:53Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![system](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/system/32/4910_2.png) [@system](https://community.jenkins.io/u/system)\
**Post date:** [October 24, 2022, 11:09pm UTC](https://community.jenkins.io/t/more-information/4283/1 "2022-10-24T23:09:53Z")

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Hi %{reply\_to\_username,fallback:there},

“it doesn’t work” is always hard to remote debug. Try to always include these 3 things.

1. what did you try? (Code samples, command lines, screenshots, videos, etc)
2. what did happen? (Error messages, description, outputs, stuff)
3. what did you expect to happen?

Otherwise, it’s hard for us to get into your context and you’ll have to have someone who is exactly knowledgeable come along.