# LDAP Plugin Update

**URL:** <https://community.jenkins.io/t/ldap-plugin-update/37053>\
**Category:** Community\
**Tags:** question\
**Created:** [May 28, 2026, 3:27pm UTC](https://community.jenkins.io/t/ldap-plugin-update/37053 "2026-05-28T15:27:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ITJanitor](https://avatars.discourse-cdn.com/v4/letter/i/ecae2f/32.png) [@ITJanitor](https://community.jenkins.io/u/ITJanitor)\
**Post date:** [May 28, 2026, 3:27pm UTC](https://community.jenkins.io/t/ldap-plugin-update/37053/1 "2026-05-28T15:27:49Z")

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Hello everyone. I am new to this community.

We use Jenkins 2.555.2

Yesterday, I upgraded all the plugin updates and was no longer able to log in. We are using LDAP.

The error I get is:

A problem occurred while processing the request logging id 17cb530f-28c7-44c5-841a-97acf6cd2857

The plugin upgrade causing the issue is [LDAP Plugin 807.v7d7de30930cf](https://plugins.jenkins.io/ldap)

Can anyone provide some guidance on how to address this?

Thank You

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<div class="post-metadata">

**Author:** ![mawinter69](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/mawinter69/32/1625_2.png) [@mawinter69](https://community.jenkins.io/u/mawinter69)\
**Post date:** [May 28, 2026, 5:16pm UTC](https://community.jenkins.io/t/ldap-plugin-update/37053/2 "2026-05-28T17:16:52Z")

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Check the logs of Jenkins to see what the actual problem is.