# Invalid user name and password error

**URL:** <https://community.jenkins.io/t/invalid-user-name-and-password-error/35830>\
**Category:** Using Jenkins\
**Created:** [November 17, 2025, 1:56pm UTC](https://community.jenkins.io/t/invalid-user-name-and-password-error/35830 "2025-11-17T13:56:42Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![admin0](https://avatars.discourse-cdn.com/v4/letter/a/839c29/32.png) [@admin0](https://community.jenkins.io/u/admin0)\
**Post date:** [November 17, 2025, 1:56pm UTC](https://community.jenkins.io/t/invalid-user-name-and-password-error/35830/1 "2025-11-17T13:56:42Z")

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Hi Team,

Two days back I have logged into the Jenkins using my credentials. on today I have tried to login its showing invalid user name and password. Please help me on this issue.

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/jenkins/original/3X/f/7/f77c91e9e7299545ec754906edc00f09b52af8fe.png)

Jenkins setup:

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<div class="post-metadata">

**Author:** ![MarkEWaite](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/markewaite/32/20_2.png) [@MarkEWaite](https://community.jenkins.io/u/MarkEWaite)\
**Post date:** [November 17, 2025, 2:12pm UTC](https://community.jenkins.io/t/invalid-user-name-and-password-error/35830/2 "2025-11-17T14:12:26Z")

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If you are an administrator, refer to the Jenkins page:

> **[Reset the Jenkins administrator password](https://www.jenkins.io/doc/book/system-administration/admin-password-reset-instructions/)**
>
> Jenkins – an open source automation server which enables developers around the world to reliably build, test, and deploy their software