# Help when getting svn Authentication cancelled errors

**URL:** <https://community.jenkins.io/t/help-when-getting-svn-authentication-cancelled-errors/20269>\
**Category:** Using Jenkins\
**Created:** [September 27, 2024, 9:12am UTC](https://community.jenkins.io/t/help-when-getting-svn-authentication-cancelled-errors/20269 "2024-09-27T09:12:55Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![cogwheel](https://avatars.discourse-cdn.com/v4/letter/c/53a042/32.png) [@cogwheel](https://community.jenkins.io/u/cogwheel)\
**Post date:** [September 27, 2024, 9:12am UTC](https://community.jenkins.io/t/help-when-getting-svn-authentication-cancelled-errors/20269/1 "2024-09-27T09:12:55Z")

</div>

Getting intermittent SVNAuthenticationCancelledException:  
Authentication cancelled errors.  
it usually happen a couple of times a day.

How do i enable a custom log recorder or add a logger to the system log so i can the see and start faultfinding these events.

[build.log](https://community.jenkins.io/uploads/short-url/o0TyHux2y7IK4WCVKfJVIkRAVWh.log) (3.3 KB)

---

<div class="post-metadata">

**Author:** ![poddingue](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/poddingue/32/985_2.png) [@poddingue](https://community.jenkins.io/u/poddingue)\
**Post date:** [September 30, 2024, 9:11am UTC](https://community.jenkins.io/t/help-when-getting-svn-authentication-cancelled-errors/20269/2 "2024-09-30T09:11:53Z")

</div>

To enable a custom log recorder or add a logger to the system log in Jenkins, I followed these steps:

- Go to Manage Jenkins:
  - Click on System Log.
  - Click on Add recorder.
    - Enter a name for your log recorder, e.g., `SVNAuthentication`.
    - Hit “Create”

  - Configure the Log Recorder:
    - Under Loggers, click on “Add”
    - Enter the logger name `org.tmatesoft.svn.core` to capture logs related to SVN.
    - Set the log level to `ALL` to capture all log messages.
    - Save the Configuration