# Forget username

**URL:** <https://community.jenkins.io/t/forget-username/4308>\
**Category:** Ask a question\
**Created:** [October 26, 2022, 7:33am UTC](https://community.jenkins.io/t/forget-username/4308 "2022-10-26T07:33:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Abdelhakim](https://avatars.discourse-cdn.com/v4/letter/a/ee7513/32.png) [@Abdelhakim](https://community.jenkins.io/u/Abdelhakim)\
**Post date:** [October 26, 2022, 7:33am UTC](https://community.jenkins.io/t/forget-username/4308/1 "2022-10-26T07:33:51Z")

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Please I have forgetten my username.  
I ahve tried with my adress email but it doesn’t work

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<div class="post-metadata">

**Author:** ![halkeye](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/halkeye/32/8_2.png) [@halkeye](https://community.jenkins.io/u/halkeye)\
**Post date:** [October 26, 2022, 11:54pm UTC](https://community.jenkins.io/t/forget-username/4308/2 "2022-10-26T23:54:43Z")

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if this is for one of the (accounts/jira/etc) [jenkins.io](http://jenkins.io) sites, then please create a helpdesk ticket to get your password reset - [GitHub - jenkins-infra/helpdesk: Open your Infrastructure related issues here for the Jenkins project](https://github.com/jenkins-infra/helpdesk/)

If this is your own jenkins install, recommend you disable security via [Disable Access Control](https://www.jenkins.io/doc/book/security/access-control/disable/) and then reset your users password.