# Failing to build in an Github Organization Folder repo

**URL:** <https://community.jenkins.io/t/failing-to-build-in-an-github-organization-folder-repo/31760>\
**Category:** Using Jenkins\
**Created:** [May 26, 2025, 7:52am UTC](https://community.jenkins.io/t/failing-to-build-in-an-github-organization-folder-repo/31760 "2025-05-26T07:52:50Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![kkatsaros](https://avatars.discourse-cdn.com/v4/letter/k/9de0a6/32.png) [@kkatsaros](https://community.jenkins.io/u/kkatsaros)\
**Post date:** [May 26, 2025, 7:52am UTC](https://community.jenkins.io/t/failing-to-build-in-an-github-organization-folder-repo/31760/1 "2025-05-26T07:52:51Z")

</div>

Hi there, thank you for Jenkins!  
Tried to search for similar issues here, didn’t find anything.  
I followed this video:

[![](https://europe1.discourse-cdn.com/flex013/uploads/jenkins/original/2X/0/0f8ddbf09dfe878302d5c9185b332d763f67da63.jpeg "How to Create a GitHub Organization in Jenkins") ](https://www.youtube.com/watch?v=LbXKUKQ24T8)

and this (similar) guide:

> **[Use GitHub App authentication](https://docs.cloudbees.com/docs/cloudbees-ci/latest/cloud-admin-guide/github-app-auth)**
>
> There are several reasons for considering this authentication approach including:

to create a Jenkins Organization Folder connected to a GitHub organization. In this organization I have several private repos. In one of them I have a Jenkinsfile with a simple echo command, like in the video.

When I scan for repositories, all the repos are found and the one with the Jenkinsfile appears in the list of repositories in Jenkins. Up to here, all good.

However, the build for that repository fails with the output below. Why the “ERROR: Error cloning remote repo ‘origin’”, while access to the repository exists and the Jenkinsfile is evaluated properly?

I followed the exact steps shown in the video, the problem doesn’t appear there. Is there something I’m missing? I know that the video was shot before GitHub cancelled password authentication, but I don’t see any relation since GitHub app has the content (read only) permission.  
If anyone could help me heading to the right direction, it would be great. Thanks for your attention.  
Build console output:

```auto
Branch indexing
14:31:43 Connecting to https://api.github.com using 1312.../ ****** (jenkins-github-MyOrg-CI-CD)
Obtained Jenkinsfile from 80ca8821e769...
[Pipeline] Start of Pipeline
[Pipeline] node
Running on test.cicd.build.node
 in /home/jenkins/agent/workspace/CD-test_tmpl-webapp_master
[Pipeline] {
[Pipeline] stage
[Pipeline] { (Declarative: Checkout SCM)
[Pipeline] checkout
The recommended git tool is: NONE
using credential jenkins-github-MyOrg-CI-CD
Cloning the remote Git repository
Cloning with configured refspecs honoured and without tags
ERROR: Error cloning remote repo 'origin'
hudson.plugins.git.GitException: Command "git fetch --no-tags --force --progress -- https://github.com/MyOrg-CI-CD-test/tmpl-webapp.git +refs/heads/master:refs/remotes/origin/master" returned status code 128:
stdout:
stderr: remote: Support for password authentication was removed on August 13, 2021.
remote: Please see https://docs.github.com/get-started/getting-started-with-git/about-remote-repositories#cloning-with-https-urls for information on currently recommended modes of authentication.
fatal: Authentication failed for 'https://github.com/MyOrg-CI-CD-test/tmpl-webapp.git/'
	at PluginClassLoader for git-client//org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandIn(CliGitAPIImpl.java:2852)
	at PluginClassLoader for git-client//org.jenkinsci.plugins.gitclient.CliGitAPIImpl.launchCommandWithCredentials(CliGitAPIImpl.java:2188)
	at PluginClassLoader for git-client//org.jenkinsci.plugins.gitclient.CliGitAPIImpl$1.execute(CliGitAPIImpl.java:638)
	at PluginClassLoader for git-client//org.jenkinsci.plugins.gitclient.CliGitAPIImpl$2.execute(CliGitAPIImpl.java:880)
	at PluginClassLoader for git-client//org.jenkinsci.plugins.gitclient.RemoteGitImpl$CommandInvocationHandler$GitCommandMasterToSlaveCallable.call(RemoteGitImpl.java:173)
	at PluginClassLoader for git-client//org.jenkinsci.plugins.gitclient.RemoteGitImpl$CommandInvocationHandler$GitCommandMasterToSlaveCallable.call(RemoteGitImpl.java:164)
	at hudson.remoting.UserRequest.perform(UserRequest.java:225)
	at hudson.remoting.UserRequest.perform(UserRequest.java:50)
	at hudson.remoting.Request$2.run(Request.java:391)
	at hudson.remoting.InterceptingExecutorService.lambda$wrap$0(InterceptingExecutorService.java:81)
	at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
	at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
	at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
	at hudson.remoting.Engine$1.lambda$newThread$0(Engine.java:138)
	at java.base/java.lang.Thread.run(Thread.java:840)
	Suppressed: hudson.remoting.Channel$CallSiteStackTrace: Remote call to test.cicd.build.node
		at hudson.remoting.Channel.attachCallSiteStackTrace(Channel.java:1916)
		at hudson.remoting.UserRequest$ExceptionResponse.retrieve(UserRequest.java:384)
		at hudson.remoting.Channel.call(Channel.java:1108)
		at PluginClassLoader for git-client//org.jenkinsci.plugins.gitclient.RemoteGitImpl$CommandInvocationHandler.execute(RemoteGitImpl.java:155)
		at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
		at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:77)
		at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
		at java.base/java.lang.reflect.Method.invoke(Method.java:569)
		at PluginClassLoader for git-client//org.jenkinsci.plugins.gitclient.RemoteGitImpl$CommandInvocationHandler.invoke(RemoteGitImpl.java:140)
		at PluginClassLoader for git-client/jdk.proxy70/jdk.proxy70.$Proxy163.execute(Unknown Source)
		at PluginClassLoader for git//hudson.plugins.git.GitSCM.retrieveChanges(GitSCM.java:1221)
		at PluginClassLoader for git//hudson.plugins.git.GitSCM._checkout(GitSCM.java:1311)
		at PluginClassLoader for git//hudson.plugins.git.GitSCM.checkout(GitSCM.java:1278)
		at PluginClassLoader for workflow-scm-step//org.jenkinsci.plugins.workflow.steps.scm.SCMStep.checkout(SCMStep.java:136)
		at PluginClassLoader for workflow-scm-step//org.jenkinsci.plugins.workflow.steps.scm.SCMStep$StepExecutionImpl.run(SCMStep.java:101)
		at PluginClassLoader for workflow-scm-step//org.jenkinsci.plugins.workflow.steps.scm.SCMStep$StepExecutionImpl.run(SCMStep.java:88)
		at PluginClassLoader for workflow-step-api//org.jenkinsci.plugins.workflow.steps.SynchronousNonBlockingStepExecution.lambda$start$0(SynchronousNonBlockingStepExecution.java:49)
		at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539)
		at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
		at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
		at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
		... 1 more
ERROR: Error cloning remote repo 'origin'
ERROR: Maximum checkout retry attempts reached, aborting
[Pipeline] }
[Pipeline] // stage
[Pipeline] }
[Pipeline] // node
[Pipeline] End of Pipeline
ERROR: Error cloning remote repo 'origin'
Cloning repository h t t p s : / / github.com/MyOrg-CI-CD-test/tmpl-webapp.git
 > git init /home/jenkins/agent/workspace/CD-test_tmpl-webapp_master # timeout=10
Fetching upstream changes from h t t p s : / / github.com/MyOrg-CI-CD-test/tmpl-webapp.git
 > git --version # timeout=10
 > git --version # 'git version 2.39.5'
using GIT_ASKPASS to set credentials jenkins-github-MyOrg-CI-CD
 > git fetch --no-tags --force --progress -- h t t p s : / /github.com/MyOrg-CI-CD-test/tmpl-webapp.git +refs/heads/master:refs/remotes/origin/master # timeout=10
GitHub has been notified of this commit’s build result
Finished: FAILURE

```

> **Jenkins setup:**
>
> ```
> Jenkins: 2.504.1
> OS: Linux - 6.1.0-37-amd64
> Java: 17.0.15 - Debian (OpenJDK 64-Bit Server VM)
> ---
> antisamy-markup-formatter:173.v680e3a_b_69ff3
> apache-httpcomponents-client-4-api:4.5.14-269.vfa_2321039a_83
> asm-api:9.8-135.vb_2239d08ee90
> bootstrap5-api:5.3.5-1
> bouncycastle-api:2.30.1.80-261.v00c0e2618ec3
> branch-api:2.1217.v43d8b_b_d8b_2c7
> build-timeout:1.38
> caffeine-api:3.2.0-166.v72a_6d74b_870f
> checks-api:370.vb_61a_c57328f3
> cloudbees-folder:6.1012.v79a_86a_1ea_c1f
> commons-lang3-api:3.17.0-87.v5cf526e63b_8b_
> commons-text-api:1.13.1-176.v74d88f22034b_
> credentials:1415.v831096eb_5534
> credentials-binding:687.v619cb_15e923f
> dark-theme:524.vd675b_22b_30cb_
> dashboard-view:2.528.v3470c02b_d7c9
> display-url-api:2.209.v582ed814ff2f
> durable-task:587.v84b_877235b_45
> echarts-api:5.6.0-4
> email-ext:1876.v28d8d38315b_d
> font-awesome-api:6.7.2-1
> git:5.7.0
> git-client:6.1.3
> github:1.43.0
> github-api:1.321-488.v9b_c0da_9533f8
> github-branch-source:1815.v9152b_2ff7a_1b_
> gson-api:2.13.1-139.v4569c2ef303f
> instance-identity:203.v15e81a_1b_7a_38
> ionicons-api:88.va_4187cb_eddf1
> jackson2-api:2.19.0-404.vb_b_0fd2fea_e10
> jakarta-activation-api:2.1.3-2
> jakarta-mail-api:2.1.3-2
> javax-activation-api:1.2.0-8
> jaxb:2.3.9-133.vb_ec76a_73f706
> jjwt-api:0.11.5-120.v0268cf544b_89
> joda-time-api:2.14.0-127.v7d9da_295a_d51
> jquery3-api:3.7.1-3
> json-api:20250107-125.v28b_a_ffa_eb_f01
> json-path-api:2.9.0-148.v22a_7ffe323ce
> junit:1335.v6b_a_a_e18534e1
> mailer:489.vd4b_25144138f
> matrix-project:849.v0cd64ed7e531
> metrics:4.2.30-471.v55fa_495f2b_f5
> mina-sshd-api-common:2.15.0-161.vb_200831a_c15b_
> mina-sshd-api-core:2.15.0-161.vb_200831a_c15b_
> okhttp-api:4.11.0-189.v976fa_d3379d6
> pipeline-build-step:567.vea_ce550ece97
> pipeline-graph-analysis:237.v2b_75640ca_888
> pipeline-graph-view:537.vde3718920423
> pipeline-groovy-lib:752.vdddedf804e72
> pipeline-input-step:517.vf8e782ee645c
> pipeline-milestone-step:138.v78ca_76831a_43
> pipeline-model-api:2.2255.v56a_15e805f12
> pipeline-model-definition:2.2255.v56a_15e805f12
> pipeline-model-extensions:2.2255.v56a_15e805f12
> pipeline-stage-step:322.vecffa_99f371c
> pipeline-stage-tags-metadata:2.2255.v56a_15e805f12
> plain-credentials:195.vb_906e9073dee
> plugin-util-api:6.1.0
> resource-disposer:0.25
> scm-api:704.v3ce5c542825a_
> script-security:1373.vb_b_4a_a_c26fa_00
> snakeyaml-api:2.3-125.v4d77857a_b_402
> ssh-credentials:355.v9b_e5b_cde5003
> structs:343.vdcf37b_a_c81d5
> theme-manager:294.vf2c2fd783821
> timestamper:1.29
> token-macro:444.v52de7e9c573d
> variant:70.va_d9f17f859e0
> workflow-aggregator:608.v67378e9d3db_1
> workflow-api:1373.v7b_813f10efa_b_
> workflow-basic-steps:1079.vce64b_a_929c5a_
> workflow-cps:4106.v7a_8a_8176d450
> workflow-durable-task-step:1405.v1fcd4a_d00096
> workflow-job:1520.v56d65e3b_4566
> workflow-multibranch:806.vb_b_688f609ee9
> workflow-scm-step:437.v05a_f66b_e5ef8
> workflow-step-api:700.v6e45cb_a_5a_a_21
> workflow-support:968.v8f17397e87b_8
> ws-cleanup:0.48
> ```

---

<div class="post-metadata">

**Author:** ![kkatsaros](https://avatars.discourse-cdn.com/v4/letter/k/9de0a6/32.png) [@kkatsaros](https://community.jenkins.io/u/kkatsaros)\
**Post date:** [May 27, 2025, 10:33am UTC](https://community.jenkins.io/t/failing-to-build-in-an-github-organization-folder-repo/31760/2 "2025-05-27T10:33:24Z")

</div>

Forgot to mention, Debian 12 in both the controller and the build node.

---

<div class="post-metadata">

**Author:** ![kkatsaros](https://avatars.discourse-cdn.com/v4/letter/k/9de0a6/32.png) [@kkatsaros](https://community.jenkins.io/u/kkatsaros)\
**Post date:** [May 28, 2025, 8:45am UTC](https://community.jenkins.io/t/failing-to-build-in-an-github-organization-folder-repo/31760/3 "2025-05-28T08:45:54Z")

</div>

Answering my own question:  
" `using GIT_ASKPASS to set credentials`" in build output reminded me that I was messing around with credential.helper in my build node. So, as mentioned here:  
[https://stackoverflow.com/questions/42627269/jenkins-using-git-askpass-to-set-credentials](https://stackoverflow.com/questions/42627269/jenkins-using-git-askpass-to-set-credentials)  
the solution was simply to:

```auto
root@build.node:~ # git config --system --unset credential.helper
root@build.node:~ # su - jenkins
jenkins@build.node:~ $ git config --global --unset credential.helper

```

After this, everything went smoothly. Case closed, hope it helps someone.