# Cant install plugins

**URL:** <https://community.jenkins.io/t/cant-install-plugins/4068>\
**Category:** Ask a question\
**Created:** [October 5, 2022, 8:11am UTC](https://community.jenkins.io/t/cant-install-plugins/4068 "2022-10-05T08:11:46Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![deepz07](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/deepz07/32/2440_2.png) [@deepz07](https://community.jenkins.io/u/deepz07)\
**Post date:** [October 5, 2022, 8:11am UTC](https://community.jenkins.io/t/cant-install-plugins/4068/1 "2022-10-05T08:11:46Z")

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while installing plugins getting this error every time  
Caused: java.io.IOException: Failed to load [https://updates.jenkins.io/download/plugins/role-strategy/562.v44e9a\_e828d0e/role-strategy.hpi](https://updates.jenkins.io/download/plugins/role-strategy/562.v44e9a_e828d0e/role-strategy.hpi) to C:\ProgramData\Jenkins.jenkins\plugins\role-strategy.jpi.tmp  
at hudson.model.UpdateCenter$UpdateCenterConfiguration.download(UpdateCenter.java:1307)

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**Author:** ![slide\_o\_mix](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/slide_o_mix/32/20977_2.png) [@slide\_o\_mix](https://community.jenkins.io/u/slide_o_mix)\
**Post date:** [October 5, 2022, 4:55pm UTC](https://community.jenkins.io/t/cant-install-plugins/4068/2 "2022-10-05T16:55:57Z")

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Does the user that Jenkins is running as have write permissions to C:\ProgramData\Jenkins.jenkins\plugins?

Also, please share the full stack trace.

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<div class="post-metadata">

**Author:** ![deepz07](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/deepz07/32/2440_2.png) [@deepz07](https://community.jenkins.io/u/deepz07)\
**Post date:** [October 5, 2022, 5:37pm UTC](https://community.jenkins.io/t/cant-install-plugins/4068/3 "2022-10-05T17:37:59Z")

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yes that user have write permissions

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<div class="post-metadata">

**Author:** ![deepz07](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/deepz07/32/2440_2.png) [@deepz07](https://community.jenkins.io/u/deepz07)\
**Post date:** [October 5, 2022, 5:38pm UTC](https://community.jenkins.io/t/cant-install-plugins/4068/4 "2022-10-05T17:38:40Z")

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as i am new user cannot upload full stack trace

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<div class="post-metadata">

**Author:** ![slide\_o\_mix](https://dub1.discourse-cdn.com/flex013/user_avatar/community.jenkins.io/slide_o_mix/32/20977_2.png) [@slide\_o\_mix](https://community.jenkins.io/u/slide_o_mix)\
**Post date:** [October 5, 2022, 6:08pm UTC](https://community.jenkins.io/t/cant-install-plugins/4068/5 "2022-10-05T18:08:44Z")

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Can you create a gist and then put the url here?